Gresham Toyota

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Gresham Toyota:
The people at this dealership are the best ever!!!!!!!!! The entire staff was friendly.
The sales person was the best I have ever dealt with in buying a car.

Everyone was great! The product was great! I am very satisfied!

jWhy must I type over 250 characters? This is insane!! I said what I wanted to....that should be enough, to do more is simply over the top!

Actually, this is the most bothersome thing about the transaction! You drag the dealership name down by this!!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Gresham Toyota:
The salesman I dealt with was very professional. Not pushy, when I was undecided Mr Johnson was patient and helped me decide on the best vehicle ( Avalon) for me. He worked with me three days,one the 4th of July, another he came in on his day off.I am very happy, he delivered the Avalon and sat for an hour teaching me how different electronics etc worked. Even programed in my garage door opener for me.
Thanks Tommy and Dealership

Bill Nelson
A Satisfied Customer

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Gresham Toyota:
Everything about our experience was outstanding. All the employees were friendly & helpful. I made the deal using the internet & telephone. Our truck was ready when we got to the dealership & the whole purchase was smooth & fast. We purchased our first Toyota from Gresham Toyota in 1989 & we had such a good experience that we didn't think twice about purchasing from them again. I've already recommended them to numerous people. Although we have never used their service department, we met the service manager & he was very professional. If we lived closer the them, we would definitely use the facility. They did install a tow package on the truck for us & their work was excellent.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Gresham Toyota:
Wes Bell was so awesome to work with. I was totally shopping around but knew that when I found the best price, I would go back to Wes to see if he could match the price. He stuck with me for 3 years while I debated whether to buy a car or not. Not only did he gave me the best Costco pricing, his team also gave me the best rate from Toyota directly. They couldn't even match my credit union. I have recommended a lot of people to Wes and hope that they use him in the future. I have gained a friend for life and my next car I buy will be with Wes Bell. He is a great caring person. He could care less about how much money/commission he makes. HE'S ABSOLUTELY WONDERFUL!!!!!!!!!!!!!!!!!!!!!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Gresham Toyota:
Very clean dealership with many quality used Toyota products. Used Toyota Solara are hard to find and I was very pleased with the one I found. Brook was very easy to work with and the process through the purchase was very timely.
The car was clean and the only negative was the hard water spots on the windows but got them off with some heavy acid.
As clean as the lot is it is a shame your showroom couldn't have been bigger with some detailed showroom vehicles in it.
I drove up from Bend and you made the time and effort worthwhile.
Thank you.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Gresham Toyota:
I bought a new Limited Tundra from Gresham Toyota that had bumper damage caused by dealer just prior to purchasing it. The General Sales Manager promised that it would be repaired at their expense when returned at my convenience. I asked for his promise in writing. Both parties signed promise to repair vehicle. Unbeknownst to me the copy that they kept stated &quot;good for 30 days only&quot; on bottom of page. The copy I received had this statement removed by it being cut off! <br><br>When I contacted the dealer to have the repair work done it was beyond the 30 days and then found out what their copy stated. They refused to repair the damage. Real cute!<br><br>The owner was &quot;too busy&quot; to return any telephone calls and explaining the situation to their Customer Relations Manager was a joke...she is related to one of the owners. <br><br>Very poor customer service and they do not honor their word. They only care about a sale of a vehicle and not interested in keeping a PAST (emphasis mine) customer happy by following through on promised work to be done. <br><br>There is no way I would recommend Gresham Toyota.<br><br>P.S. Check back as I will update this review periodically as the saga continues.<br><br>...................<br><br>Disclaimer: <br>This review and site is unauthorized by Gresham Toyota. This review and site is in no way affiliated, connected with, or sponsored by Gresham Toyota or any of its subsidiaries. All content and information in this review is my experience/opinion only and for educational purposes.<br><br>GTO

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