Griffin Ford
Waukesha, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Fantastic experience at the Ford dealership exceptional service, wide selection, and great deals! Highly recommended service, wide selection, and great deals! Highly recommended More
Tim and his support team were great to work with. Good communication and they made the process easy. Good communication and they made the process easy. More
We traded in our car for a newer upgrade. Our salesman Tony was amazing. Went over every fine little detail and made sure we were comfortable with our purchase. Jason was able to work with us Our salesman Tony was amazing. Went over every fine little detail and made sure we were comfortable with our purchase. Jason was able to work with us on our trade in to get the numbers we wanted. They even threw in missing trim pieces at no cost on us. Very smooth process. Definitely would recommend. More
Dealership seemed nice but the glovebox fell out when I opened it I should have taken that as a sign to back out of the purchase... but my husband needed a car right away so I decided it wasn't a big deal opened it I should have taken that as a sign to back out of the purchase... but my husband needed a car right away so I decided it wasn't a big deal 2 days Into owning the vehicle part of the exterior door handle fell off while opening the door... we have the extended warranty, but according to people on Google with the same issue the extended warranty doesn't cover that ugh.... I love how salesmen only care about telling you positive things about the car and skip over the parts where the doorhandle is made of cheap plastic and is known for falling off the car it's part my fault I guess I should have done more research because I know salesmen just want commission and will pass over tiny details that could effect their sale. But when I spend well over 10k for a vehicle I'd like all the parts of the vehicle to be attached and stay on it, call me crazy idk lol. More
The trade/buy process could not have. Eenbsny smoother. I have purchased many (50 plus vehicles) in my life and I haven’t say this was the smoothest, most professional experience. Kudos G Eenbsny smoother. I have purchased many (50 plus vehicles) in my life and I haven’t say this was the smoothest, most professional experience. Kudos Griffin team!! Maybe the frosting on the cake was the car we purchased was a 2019 Mustang GT Premium California Special with very low miles!!! More
Tony was great to work with. In and out in less than an hour, just the way I like it. Great deal on the used passenger van and no surprises no pressure. In and out in less than an hour, just the way I like it. Great deal on the used passenger van and no surprises no pressure. More
I was extremely impressed by the knowledge of the sales rep and his attention to keeping me updated throughout the process. The finance resource I worked with was also excellent. rep and his attention to keeping me updated throughout the process. The finance resource I worked with was also excellent. More
This experience was by far one of the best we experienced when buying a car. The sales -person, Toni was attentive, personable and efficient. Outstanding customer service from the start to the finish of th when buying a car. The sales -person, Toni was attentive, personable and efficient. Outstanding customer service from the start to the finish of the entire process. Hats off to Toni, Dave and Nick! More
We were always treated with kindness, respect, and great hospitality. I would highly recommend Griffin Ford! hospitality. I would highly recommend Griffin Ford! More
The sales representative was able to display the truck inventory and find 4 that fit my needs. I was able to purchase the truck that afternoon. The finance manager explained the available protection pac inventory and find 4 that fit my needs. I was able to purchase the truck that afternoon. The finance manager explained the available protection packages and the sales contact was accurate and processed lightning quick. More