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Griffin's Hub Chrysler Jeep Dodge RAM - Service Center

Milwaukee, WI

4.5
276 Reviews
Call Service Center (414) 325-3333

276 Reviews of Griffin's Hub Chrysler Jeep Dodge RAM - Service Center

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February 21, 2024

My initial appointment did not work out as planned, as the technician was not available. The very next day, however, everything went much better, and all work that was requested was completed, wonderfully More

by leongegere55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Alois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Wojdacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Konzen, Alex Aicher
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February 21, 2024

Your service department sucks. I have an issue where I could die at anytime when my car shuts off on the freeway and no one helped me. More

by rckaltenbach
Recommend Dealer
No
Employees Worked With
John and Tim
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Feb 22, 2024 -

Griffin's Hub Chrysler Jeep Dodge Ram responded

Hello rckaltenbach, Thank you for bringing your concerns to our attention. We value your feedback and would like to ensure that we address any issues you may have more effectively. To facilitate a more in-depth discussion and formulate a comprehensive plan of action, please feel free to contact our executive management team at ckonzen@griffindodge.com. We look forward to working together to resolve your concerns.

Helpful
February 16, 2024

Everyone was very friendly. I was in and out within 25 minutes and they made sure any other concerns were addressed at the time More

by emily.simmons1130
Recommend Dealer
Yes
Employees Worked With
A recall on my jeep
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February 16, 2024

Very polite. Informative Knowable of my Warrenty prompt service polite Patient returned calls brought car up to me More

by Grandmachic50
Recommend Dealer
Yes
Employees Worked With
Jeff white side
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Helpful
February 16, 2024

Satisfied with the service John was very helpful. That's all for now Keep up the good work More

by MMILIVOJAC46
Recommend Dealer
Yes
Employees Worked With
John
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February 14, 2024

I was taking care of immediately. Very knowledgeable of my questions. Right on with estimated time. More

by TEDBORKOWSKI.TB
Recommend Dealer
Yes
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February 14, 2024

I didn't take it in my husband did but he told them not to put washer fluid in and they did anyways More

by TMCCAIN1977
Recommend Dealer
Yes
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February 14, 2024

Easy to work with. Not high pressure. Jack was very very good to work with. More

by CFELLENZ73
Recommend Dealer
Yes
Employees Worked With
Jack Fischer
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Helpful
February 13, 2024

Work completed as scheduled. All staff pleasant and courteous Nice clean facility with complimentary snacks and beverages. Greatly appreciated More

by O3DEUCE
Recommend Dealer
Yes
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February 13, 2024

Over priced to diagnose and put in new battery. I understand diagnostic fee but it was just battery. 609 dollars. Overpriced More

by stahl.jason95
Recommend Dealer
No
Employees Worked With
Don't
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Feb 14, 2024 -

Griffin's Hub Chrysler Jeep Dodge Ram responded

Hello stahl.jason95, Thank you for taking the time to share your feedback. We appreciate your patience as we conducted a detailed review of your service history. Our records indicate that your visit to the service department involved a diagnostic, followed by a repair that included the installation of necessary parts. We provided a quote for the repair, and with your approval, our certified service technician proceeded with the service, covering diagnostics, labor, parts, and tax. We understand your concern about the cost, and we strive to ensure transparency in our pricing. Your insights are valuable to us, and we will carefully assess our processes to see how we can enhance the overall customer experience. If you have any further questions or if there's anything we can do to address your concerns, please feel free to contact us directly at kpoje@griffinautogroup.com. We appreciate your business and the opportunity to serve you.

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