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Griffin's Hub Chrysler Jeep Dodge RAM - Service Center

Milwaukee, WI

4.5
336 Reviews

336 Reviews of Griffin's Hub Chrysler Jeep Dodge RAM - Service Center

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June 16, 2024

Great customer service. Vehicle was serviced quickly & correctly. Very clean facility. Everyone treating me very kindly and professionally. More

by 2010 Sierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

They have excellent customer service there. They met every need I had for a vehicle. The salesman was very friendly, And payed attention to all the details of the sale. Right down to calling a More

by PATTY3891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Pastor
June 15, 2024

The dealership was courteous, respectful worked in a timely fashion reported to me what was going on when it was going on and got to me as fast as possible. Unfortunately, everything involved is an arm More

by SARAHSMILES1654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Alois
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Everything was great! Great technician and place was very professional and organized. Felt very happy with how they took care of me and my jeep and needs. Will definitely More

by ntolentin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny D
June 13, 2024

Service personnel great. Clean waiting area with good snacks while you wait. Personal keeps you updated More

by JBUCKMASR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Alois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Paterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Quick service. Very kind counter person. I loved that they took the time to put a seat cover and floor mat down. More

by KATIE.EDIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Alois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Paterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Communication about my car repair after an accident was very poor. My car was held hostage because insurance wasn’t paying the final invoice…only to find out it was Griffin who hadn’t sent the final invoic More

by RSRACLAWSKI
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Katz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas
Jun 12, 2024 -

Griffin's Hub Chrysler Jeep Dodge Ram responded

Dear Mr. and Mrs. Raclowski, We apologize for the lengthy delay during the repair process to your vehicle. Unfortunately, your insurance company denied your suspension damage multiple times. Only after a senior adjuster became involved was the repair approved. We greatly appreciate your business and understand the headache that repair delays can cause. Rest assured we appreciate your feedback and hope to make the situation right in any way we can. Please contact our Body Shop Manager Tom Katz at tkatz@griffincollison.com to further discuss the issue. Thank you again for the feedback and we look forward to hearing from you soon.

June 12, 2024

In an out in 40 minutes and. Big plus Johnny made me feel like I was his #1 and best customer More

by jameslobraco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dionicio Belmares. (Johnny)
June 12, 2024

It’s near by and friendly staff and knowledgeable my car was fix as soon as possible More

by martha68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Alois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Paterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

The techs were friendly and helpful. It was our first experience and we will definitely be coming back when we need future work done. More

by Nhernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Alois
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Paterson
4.0
This rating includes all reviews, with more weight given to recent reviews.