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Groove Honda - Service Center

Colorado Springs, CO

3.8
284 Reviews

284 Reviews of Groove Honda - Service Center

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January 22, 2022

Service is always very good. I don’t have anything else to add. I don’t have anything else to add. More

by Gleneagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Groove Honda responded

Thank you for the 5-stars and your business! We look forward to your next visit!

January 12, 2022

Tech forgot to tighten drain plug causing oil on floor. Luckily engine didn’t seize.Lied about changing out wiper blades. Last service went well. I approach their service with cautious optimism. More

by bselveen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephanie Garcia
January 09, 2022

Overall my service experience was excellent. It did take longer then expected but, that has more to do with staffing and not a detraction from the employees. More

by CodyT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Groove Honda responded

Thank you for the great rating! Our team appreciated the chance to earn your business, and we hope to have the chance to work with you again.

December 29, 2021

Stephanie Garcia is the best! Always welcomes everyone with a smile. She gets to know her customers on a name basis and gives back! And the service was great also! More

by Danielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Garcia
December 24, 2021

My service rep was outstanding. He was very helpful, professional and knowledgeable . Also explained when my next service activities would be. Thanks! More

by NOGOAL33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin O'Brien
Dec 27, 2021 -

Groove Honda responded

Thank you so much for the outstanding review! We look forward to working with you again.

December 23, 2021

Danny is the best service advisor in town. I won't go to anyone else. More

by Roy
Recommend Dealer
Yes
Employees Worked With
Danny Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Groove Honda responded

Thank you for the fantastic review! We appreciate your business and will see you next time!

December 22, 2021

I don’t quite understand why a warranty isn’t transferable from state to state. I don’t think it should matter if Honda is backing up their service. But it’s ok, I got rid of my Honda anyway afte More

by rcalisasis3553
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know who helped me, they never introduced themselves
December 18, 2021

Stephanie was very professional & helpful. Both recalls completed & she also updated the Carfax on my car which had the wrong mileage More

by Sevip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie
Dec 20, 2021 -

Groove Honda responded

Thank you so much for the great review! Our team truly enjoyed working with you, and we wish you all the best. Come on back and see us!

December 15, 2021

Great service and friendly staff. Everyone was very kind and efficient, particularly the customer service representative. More

by Jsnorton90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Garcia
Dec 16, 2021 -

Groove Honda responded

We appreciate you taking the time to share this with us. Our team enjoyed working with you, and we hope to see you again. Thank you for choosing Freedom Honda!

December 09, 2021

Stephanie was super helpful and proactive with helping me with my damaged car. It's been a long time since I have gotten service like this. More

by Repins762
Recommend Dealer
Yes
Employees Worked With
Stephanie Garcia
Dec 10, 2021 -

Groove Honda responded

Thank you so much for the outstanding review and your business. Our team wishes you all the best, and we hope to have the opportunity to work with you again!