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Gross Buick,Inc.
Marshfield, WI
370 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 370 reviews
July 05, 2026
Thus far my experience has been pleasant, which says a lot in regard to vehicle service and repair. Ariana’s attention to detail & technical knowledge has made both visits to the shop less stressful. She lot in regard to vehicle service and repair. Ariana’s attention to detail & technical knowledge has made both visits to the shop less stressful. She always greets me by first name and is able to translate an explanation of the problem/solution so well that I feel neither confused nor uncomfortable with any aspect of the transaction. More
by raramealey
Verified Customer
June 29, 2026
5 Always a pleasant experience. Always able to get service done in a reasonable time.The manager has taken us in like family and not just another costumer Always able to get service done in a reasonable time.The manager has taken us in like family and not just another costumer More
by Steven Willems
Employees Worked With
Service representative
June 27, 2026
Everyone we encountered were nice, helpful; and Brandon was very informative when delivering our vehicle. We never felt pressured to purchase anything. was very informative when delivering our vehicle. We never felt pressured to purchase anything. More
by Leeann.rn
June 23, 2026
I didn't have an appointment but they got me in for my dead battery and also did an oil change as per my request. Before I knew it they were done. dead battery and also did an oil change as per my request. Before I knew it they were done. More
by 19gem55
Employees Worked With
Service department
June 22, 2026
The estimate for these t The cost estimate for the work done was what we paid. I would have liked hot water in the waiting area for hot chocolate. The estimated time for the work done was way less than the done was what we paid. I would have liked hot water in the waiting area for hot chocolate. The estimated time for the work done was way less than the time it took to complete the service. Maybe that was because of the warranty work on the brakes. More
by jeanandken67
Employees Worked With
I do not know -- two women at the desk
