Grossman Nissan
Old Saybrook, CT
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110 Reviews of Grossman Nissan
Fantastic dalership Love this dealership, very welcoming, comftorable show room. Cody made the experience easy and stress free for me, he is very professional, friendly a Love this dealership, very welcoming, comftorable show room. Cody made the experience easy and stress free for me, he is very professional, friendly and knowlagble. More
Great We were very happy with your salesman Mark. He let us know all the options and was very helpful.. We loved the car as soon as we drove it. We resear We were very happy with your salesman Mark. He let us know all the options and was very helpful.. We loved the car as soon as we drove it. We researched 5 models of cars and chose Nissan. More
Wow a dealership that puts customers first Over the years I’ve dealt with a lot of automotive dealers & service centers. Usually I leave feeling taken advantage of, not the case here. Everythin Over the years I’ve dealt with a lot of automotive dealers & service centers. Usually I leave feeling taken advantage of, not the case here. Everything was above board , no last minute changes or slight of hand. They went above & beyond during the entire process, start to finish. Amazing job Grossmans, you won me over More
New Truck buy Easy and accommodating to deal with. No hidden fees etc. straight forward and very friendly. One on one dealings. Recommend this dealership to family Easy and accommodating to deal with. No hidden fees etc. straight forward and very friendly. One on one dealings. Recommend this dealership to family and friends. More
New Purchase experience On Friday my husband and I purchased a 2017 Murano. I have dealt with many dealers but this one surpasses them all. Cody was an incredible sales perso On Friday my husband and I purchased a 2017 Murano. I have dealt with many dealers but this one surpasses them all. Cody was an incredible sales person. He went above and beyond to make our first time experience the best. We also were very pleased with our finance personnel Bob, and Bobby for securing us with the lowest rate possible. Deb was very kind in the way she explained the service area and scheduled my first oil change. We will definitely recommend Grossmans to anyone who is looking to purchase a vehicle. More
Pleasant, courteous, and straight forward buying experience Using the online inventory, I was able to do most of the price negotiation with Bobby by email which was very straight forward and fair.. After pickin Using the online inventory, I was able to do most of the price negotiation with Bobby by email which was very straight forward and fair.. After picking a 2017 Nissan Rogue with an agreeable lease price, we came to the dealer to test drive and select the color and complete the deal with Cody. Very pleasant and easy buying experience at Grossman’s. Would recommend buying a vehicle from this dealership. More
...how the buying experience should be. I bought a pre owned vehicle from the Grossman family. The buying experience was very easy and without pressure. Both Bob the GM and Ed in Sales were I bought a pre owned vehicle from the Grossman family. The buying experience was very easy and without pressure. Both Bob the GM and Ed in Sales were professional and respectful. Many times when visiting dealerships, you can feel tension between the team. I felt as though the team at Grossman worked nicely with each other, and everyone from top to bottom were relaxed and had great attitudes. provided they have the right car for me, I will definitely consider doing business with them in the future. More
Rude and Condescending Service person at Grossman Nissan was very condescending to both my husband and me on separate occasions when we brought our Nissan Leaf in for servic Service person at Grossman Nissan was very condescending to both my husband and me on separate occasions when we brought our Nissan Leaf in for service. In addition to being incredibly rude, unhelpful and dismissive, he also kept insisting that my (fully-electric) Leaf needed oil changes, and that the onus was on me to read my owner's manual to find out when to get those oil changes done. I will not be returning to Grossman Nissan. More
Bad service experience We purchased a vehicle from Grossman Nissan about a year ago. We took it in for an oil change and tire rotation. The next day my wife noticed a severe We purchased a vehicle from Grossman Nissan about a year ago. We took it in for an oil change and tire rotation. The next day my wife noticed a severe vibration in the car. When I looked at the wheels, the left rear wheel was missing the locking lug nut and all the other lug nuts were only finger tight. She commutes on the highway and could have been severely injured or worse if this wheel had fallen off. I tightened the lug nuts and she went back to have it thoroughly checked at Grossman's. The service staff simply checked that the lug nuts were tight, never offered an apology and generally didn't seem to care. We will never go back to this dealership and would recommend nobody else does either. More
Great experience leasing new car! I recently leased a 2015 Nissan Altima from Grossman...what a fabulous experience. My salesperson Robin Sloop was outstanding; her care for my vehicle I recently leased a 2015 Nissan Altima from Grossman...what a fabulous experience. My salesperson Robin Sloop was outstanding; her care for my vehicle needs, her professionalism and her knowledge of the Nissan product were exception. Business Manager Andy Madero and Finance Manager Asher Levy helped to make this the best experience ever with an auto dealership!. More