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Group 1 Buick GMC North

Houston, TX

Overview
Employees
Reviews
Vehicles
4.4
1,357 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 1,357 reviews

February 14, 2026

It’s all about service . The techs did a great job too. The advisor Chris Todd I have used multiple times. Outstanding job every time I have used him More

by ar15sportster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Todd
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February 13, 2026

Everything went great. George in Service did a fantastic job. Kudos to George for great service More

by Patrick White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Villa
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February 13, 2026

Very busy place. Clean and pleasant Wait was a little long, but I did have 2 services done. Thanks to Chris Todd. More

by nrtijerina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Todd
Report | Print
February 13, 2026

"I had an excellent experience with Christina Fernandez the Service Consultant at GMC Group 1 North. I brought my truck in for a routine oil change, and they were incredibly efficient and professional. The More

by cezslickknockout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Fernandez
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February 10, 2026

Great experience purchasing my new 2026 Buick Enclave. The salesman (PJ) was awesome. Finance got me in and out quickly. No issues and would recommend. More

by Kandy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PJ Lewis
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Feb 13, 2026 -

Group 1 Buick GMC North responded

Hi, we really appreciate your feedback! Until the next time we meet, take care!

February 10, 2026

Group 1 Buick GMC North always is the best GMC dealership in the US. Mike Sharaf always makes sure we get the best deals and top service. Thank you Mike!!! More

by Praitele.Williams.pw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Dai, Enrique and Andrew
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Feb 13, 2026 -

Group 1 Buick GMC North responded

Hi Praitele, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

February 10, 2026

Adrian is the best service advisor I’ve had since Erik Ochs. He is always in tune to my vehicle and makes sure we are well taken care of! More

by Irvanshannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technicians who work hard to get this work completed.
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Feb 13, 2026 -

Group 1 Buick GMC North responded

Hi, we really appreciate your feedback! Until the next time we meet, take care!

February 07, 2026

Lorrie Beth helped me with my Yukon Denali which had a screw in the rear tire. We decided to replace the tire on her recommendation. Great job Lorrie Beth. More

by sjcamp54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorrie Beth
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Feb 11, 2026 -

Group 1 Buick GMC North responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Buick GMC North. Thanks for the recommendation, and have an amazing day!

February 04, 2026

Very friendly & very clean . ! All employees are the best through sales to finance . The vibes are comforting there More

by janie_12002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin ,& Cesar
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Feb 06, 2026 -

Group 1 Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2026

Don’t buy or have them work on your vehicle! Waste of time and money! More

by Catch scratch.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Gilliland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla, George, management
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Feb 06, 2026 -

Group 1 Buick GMC North responded

Good afternoon,   Catch scratch., I am sorry you're unhappy with your recent service visit. Would you be able to contact me to elaborate a little more? We always strive to provide a 5-star level of service and I would like to know where the breakdown occurred so we can use this as a learning experience. I look forward to speaking with you and hopefully we can turn this around and rectify our relationship.   David Marti Jr Service Manager Tel 281.897.6641

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