I had an appointment setup to have my recall done on my - Casey.chance
I had an appointment setup to have my recall done on my truck after years of putting it off due to not wanting to wait a long time and also because my dash was slightly cracked and I’ve read dealers make the dash worse when doing this recall. After showing up and no one helping me I finally talked to someone that told me to pull my truck into the garage and someone would be with me shortly. I waited another 40 min before talking to someone else and finally got some help. A lot of the intake technicians were just sitting behind their desks on their phones and weren’t actually asking people if they needed help. The technician who I went up to was actually fairly helpful and I appreciate that much. However, I got my truck back and my dash indeed was cracked worse than when I took it in. They literally stacked two plastic pieces ontop of each other to keep it from rattling. This is frusterating considering I always paid several years ago to have my dash replaced once just for it to be worse after taking it in for a recall. They know the recalls need to be done and they also know the dash’s on these trucks are absolutely terrible. Long story short, I had to silicone my dash back together to keep it from rattling as much. Even with that, It rattles more than before.
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