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Group 1 Buick GMC North

Houston, TX

4.3
1,254 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 1,254 reviews

September 01, 2025

Lorrie did a great job! She was very professional and knowledgeable about maintenance of vehicles! She answered all the questions I had about maintenance on my truck. She's More

by ericladay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorrie
Sep 03, 2025 -

Group 1 Buick GMC North responded

Hi Ericladay, thank you for your kind review; we are happy to pass along your comments to Lorrie here at Beck & Masten Buick GMC North! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sep 03, 2025 -

ericladay responded

Thank you!

Sep 24, 2025 -

ericladay responded

Thank you!!!

Sep 24, 2025 -

ericladay responded

Thank you!

September 01, 2025

I enjoyed buying my first GMC truck at Beck and Mastern and would be back for my next vehicle. I More

by Nhi Truong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee and Jorge.
Sep 03, 2025 -

Group 1 Buick GMC North responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 31, 2025

Service took a while yet the dealership was very busy. Lorrie Gutierrez (service writer) was very courteous and explained the wait. Offered an Uber yet well neglected to take her up on her offer. Lorrie More

by lecourias50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorrie Gutierrez
Sep 03, 2025 -

Group 1 Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC North! We are always more than happy to assist you if anything else comes up. Take care!

August 30, 2025

The only negative thing that I have is win, the service tech tries to do too many things at one time. While I was paying for my truck service instead of devoting his attention to me he was on the phone, tr More

by Lhorne1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

Group 1 Buick GMC North responded

We apologize for this negative experience and will address it with our service team to ensure that each customer receives undivided attention during their visit. We appreciate your feedback and will make sure to make your next service visit a better one. Thank you for choosing our business!

August 30, 2025

Friendly and Professional. I must say they had great patience and we were able to close the deal. Steven, was a rock bc - he never wavered pertaining to the process or the deal More

by mktsmartshop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven - excellent
Sep 02, 2025 -

Group 1 Buick GMC North responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC North. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2025

My visit to Beck & Masten Buick GMC North was awesome. Everyone was professional and helpful. More

by rusty3177
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnson Terrance
Sep 02, 2025 -

Group 1 Buick GMC North responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

August 29, 2025

Happy with the services provided and how efficient professional and helpful my experience was. George Avila always goes above and beyond grateful for his help every visit. More

by robertosoto7626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Avila
Sep 01, 2025 -

Group 1 Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to George here at Beck and Masten Buick GMC North! Please don't hesitate to reach out if there's anything additional we can do for you.

August 29, 2025

I called and made an appointment for service and insisted I did not want to in the waiting room I just like to get it serviced and then it was told it’d be no problem. Five hours later I got my truck back. I More

by kentfoley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall
Sep 01, 2025 -

Group 1 Buick GMC North responded

It seems we did not meet your service expectations and for that I sincerely apologize. Please reach out to me on my direct line to further discuss. Thank you, Eric Clifton 281-897-6647

August 27, 2025

Best car buying expensive ive ever had. I will definitely be back when its time to upgrade my truck. John couldn't have been any better. More

by mcpheron081013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
Aug 30, 2025 -

Group 1 Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 25, 2025

I felt that the overall experience this time was below satisfactory. I originally scheduled my visit to be seen by Sunni Felix but was sent to another service consultant. I really don’t understand why yo More

by vcortez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy Brymer
Aug 26, 2025 -

Group 1 Buick GMC North responded

Dear Mr. Cortez, I am writing to sincerely apologize for the service you were provided by our department and the advisor that was helping assist you. If I can help in any way please reach out and let me know. Eric Clifton| ;Beck and Masten Buick GMC North Service Director Tel 281.897.6647

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