Back

Group 1 Buick GMC North

Houston, TX

4.3
1,254 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
Contact Dealership

11300 Farm to Market 1960 Rd W

Houston, TX

77065

Directions

By Type

Showing 1,254 reviews

August 12, 2025

Good people treatef well oil change done quickly Nice waiting area for you to wait in More

by dennish7841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
Aug 14, 2025 -

Group 1 Buick GMC North responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

August 11, 2025

Great job! I’m extremely satisfied . This is my third vehicle from ya’ll. Keep up the good work More

by tony.bruce67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Shareff and Javonte Wright
Aug 12, 2025 -

Group 1 Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 11, 2025

Jonathan took great care of us and it's was the best experience at a dealership I have had More

by madiaz693
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Group 1 Buick GMC North responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC North. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2025

Warranty Service Department failed to provide proper customer service dealing with my repairs. There were several issues that occurred. First issue: They had a really hard time finding my and or verifyi More

by Tquiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Camargo S. Service Consultant and Eric Clifton-Service Director.
Aug 12, 2025 -

Group 1 Buick GMC North responded

Good afternoon, I apologize for the miscommunication as it pertains to the information of your extended warranty. I thought we had discussed and rectified the issue at the time of pick up. We do apologize that you had to provide your documents for reference but unfortunately they did not transfer properly. This has happened from time to time but I will follow up and be sure this information has been properly documented for your future service visits. David Marti Jr| Beck and Masten Buick GMC North Service Manager Tel 281.897.6641

August 08, 2025

2 hours and thirty mins for a oil change with a appointment set no communication u have to harass them on the status of your vehicle to see why it’s takin so long More

by Lovemerteway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Gilliland
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

Group 1 Buick GMC North responded

Good morning, I am sorry for the delays you experienced during your service visit. Depending on volume, it is possible that the quick service can be delayed. We understand that your time is valuable. I will definitely be bringing it up to my team that communication is everything and setting the correct expectation is most important. The time of appointment is your check-in time and it's my apologies that this was not clarified at the time of write up. Please contact me at your convenience to discuss further and hopefully we can repair the relationship. David Marti Jr Service Manager 281.897.6641 dmarti@group1auto.com

August 08, 2025

Regarding my service visit, quick check-in, periodic notifications as service progressed, and quick check-out, including finishing up ahead of time. Thanks Myriam. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myriam
Aug 09, 2025 -

Group 1 Buick GMC North responded

Gary, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC North! If you have any further questions, please don't hesitate to reach out!

August 06, 2025

I purchased a 2025 GMC Canyon two weeks ago. I live in Corpus Christi, so I requested to complete the entire purchase via text. My salesman, Terry Borens, was amazing at getting the job done. He More

by nlewey
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry Borens
Aug 09, 2025 -

Group 1 Buick GMC North responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Beck & Masten Buick GMC North. If you have any further questions, please give us a call. We're always happy to help!

August 05, 2025

David was very informative, very knowledgeable, extremely helpful and a great communicator! 10/10 recommend More

by tawatha23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cordova
Aug 06, 2025 -

Group 1 Buick GMC North responded

Hi, thanks for your praise and kind comments about our team. We hope you have a great day!

August 04, 2025

Daymon and the team at Beck & Masten were exceptional! I love my new vehicle, the process was smooth, and they are now my GM dealer of choice. More

by deedeemozee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daymon D.
Aug 04, 2025 -

Group 1 Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 04, 2025

The salesman and sales manager that we interacted with were nice and courteous. Thank you for a good experience. More

by jwm28220
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Parrish Hadley, Jason Fry, Lizette Benitez
Aug 05, 2025 -

Group 1 Buick GMC North responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
7
...