
Group 1 Buick GMC North
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Jonathan took great care of us and it's was the best experience at a dealership I have had experience at a dealership I have had More
Warranty Service Department failed to provide proper customer service dealing with my repairs. There were several issues that occurred. First issue: They had a really hard time finding my and or verifyi customer service dealing with my repairs. There were several issues that occurred. First issue: They had a really hard time finding my and or verifying my vehicle warranty coverage, it nearly 6 days. It wasn’t until my wife and I, found and produced our copy of our purchase contract with a Platinum extended warranty. Thirdly: They than assured us that the repairs would be underway , however; it took another 3 to 4 days for an adjuster to come out to okay the repairs. I only found out about everything through my consent communication with one of the service consultant named Oscar. Fourth and final issue: The adjuster finally came out and approved the repairs and was told that the repairs were underway and it should be a day or two, however; it took another 4 to 5 days. On August 6th I went to the dealership for 4th time since we dropped it off on July 18th. The person who I was corresponding with Oscar Camargo S. was not there at the time and no one else could tell me if my vehicle was ready. They looked into their system and it still shows that I had no extended warranty and they were still looking for it. Being so mad and upset, I asked to speak with the Service Director Eric Clifton immediately. He was the person who dealt with me when I brought my contract to show my warranty proof. Meanwhile Oscar came back and finally told me my car was ready. They all apologized has usual but the my frustration had boiled over with their service. Dealing with your service department really thought me a lot. I just hope they get their stuff together. More
2 hours and thirty mins for a oil change with a appointment set no communication u have to harass them on the status of your vehicle to see why it’s takin so long appointment set no communication u have to harass them on the status of your vehicle to see why it’s takin so long More
Regarding my service visit, quick check-in, periodic notifications as service progressed, and quick check-out, including finishing up ahead of time. Thanks Myriam. notifications as service progressed, and quick check-out, including finishing up ahead of time. Thanks Myriam. More
I purchased a 2025 GMC Canyon two weeks ago. I live in Corpus Christi, so I requested to complete the entire purchase via text. My salesman, Terry Borens, was amazing at getting the job done. He I live in Corpus Christi, so I requested to complete the entire purchase via text. My salesman, Terry Borens, was amazing at getting the job done. He did so much coordination to make it happen. He was willing to personally drive the vehicle to my house that same night…very impressive. Overall, it was the most pleasurable car buying experience I’ve had. Great job by the entire Beck & Masten North team! More
Daymon and the team at Beck & Masten were exceptional! I love my new vehicle, the process was smooth, and they are now my GM dealer of choice. I love my new vehicle, the process was smooth, and they are now my GM dealer of choice. More
The salesman and sales manager that we interacted with were nice and courteous. Thank you for a good experience. were nice and courteous. Thank you for a good experience. More