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Group 1 Buick GMC North- Service Center

Houston, TX

4.0
526 Reviews
Call Service Center (281) 469-5222

526 Reviews of Group 1 Buick GMC North- Service Center

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October 07, 2025

They are attentive and thorough. Sometimes the wait is a bit long, but they do a very good job from scheduling to job completion! And you always get your car back nice and shiny! More

by mitzengel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy
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October 03, 2025

Service was fast and kept in contact the whole day! Free uber was an unexpected bonus. More

by jo Baird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myriam
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Oct 05, 2025 -

Group 1 Buick GMC North responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

October 02, 2025

Oscar was great on services and kept me informed of the progress wile waiting on my vehicle. Thank you for the great work and house pettily well done keep up the great work. Looking forward in the future f More

by Jesus Villa J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Oct 04, 2025 -

Group 1 Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

October 01, 2025

Great and friendly dealership. Very courteous. Will recommend people to go there. Awesome service department. More

by juramirez73
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 04, 2025 -

Group 1 Buick GMC North responded

Hi, we really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2025

I had a wonderful experience everyone was polite and provided excellent customer service can’t wait for my next oil change 😁 More

by dhebert.rayofhope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2025 -

Group 1 Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC North! Thank you again, and have a fantastic day!

September 30, 2025

Adrian, my service representative, was knowledgeable, thorough, and explained everything in detail. I was updated via text throughout the process and the service was completed quickly. Great visit today. More

by Benhipp1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Carrasc
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Oct 04, 2025 -

Group 1 Buick GMC North responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC North. We hope you have a great day!

September 28, 2025

Matthew, again, was very professional and offered great service. Big thanks to the whole crew that completed the work! More

by R.castaneda2267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Adams
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Oct 01, 2025 -

Group 1 Buick GMC North responded

Hi, thanks for your praise and kind comments about Matthew. We are always more than happy to assist you if anything else comes up. Take care!

September 27, 2025

Typical car dealership, spending more time trying to sell unnecessary stuff than performing the service as should.Overall satisfactory. More

by limstonken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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Oct 02, 2025 -

Group 1 Buick GMC North responded

Thank you for your feedback. We apologize if you felt pressure while visiting our dealership. We always strive to provide top-notch service and will take your comments into consideration to improve in the future. We appreciate your business!

September 27, 2025

Everyone was very nice George and Sonny. Felix was very helpful. They were very good on getting everything done. Thank you. More

by Barry Frenchak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2025 -

Group 1 Buick GMC North responded

Hi Barry, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 27, 2025

Very great service. The employees were very nice and patient. They completed the service in timely manner. Will recommend to others. More

by Jason Washington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2025 -

Group 1 Buick GMC North responded

Hello Jason, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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