Group 1 Buick GMC North- Service Center

Friendly staff, informative and great service. Appreciate the video they sent showing the results of the inspection. Appreciate the video they sent showing the results of the inspection. More

Great customer service always on time updating you about your vehicle. Always keeping you informed step-by-step on the maintenance that your vehicle is getting done great people great mechanics. your vehicle. Always keeping you informed step-by-step on the maintenance that your vehicle is getting done great people great mechanics. More

The department very good. Easy in and easy out. Glad we bought out car there Easy in and easy out. Glad we bought out car there More

I took my GMC to address an issue. The repairs took longer than expected but Adrian, the service center agent, was very courteous and helpful. The repairs took longer than expected but Adrian, the service center agent, was very courteous and helpful. More

The service representative was able to provide excellent service she was professional and helpful with my request service she was professional and helpful with my request More

Service advisor was Troy. Took my car in for an oil change and tire rotation. Everything was explained to me that I would be receiving a complementary review of what services Took my car in for an oil change and tire rotation. Everything was explained to me that I would be receiving a complementary review of what services my car needed.. received my text the service recommendations and the explanation from Troy of why they were needed. He is very personable, friendly knowledgeable, and dedicated to his job. You leave with a feeling of accomplishment no matter what your service entailed i’ve been a long time customer with this dealership and I’ve always had every vehicle serviced there. Troy is one of the nicest most personable and friendly advisers. I’ve had since dealing with them over the past 15 years. He is definitely an asset to this company and I enjoyed my visit while I waited for Services to be rendered. Thanks Troy for the attention you gave to my needs, and they are greatly appreciated. More

Lorrie did a great job! She was very professional and knowledgeable about maintenance of vehicles! She answered all the questions I had about maintenance on my truck. She's She was very professional and knowledgeable about maintenance of vehicles! She answered all the questions I had about maintenance on my truck. She's a great asset to Beck and Masten service department! Thanks Lorrie for making my service visit a great experience! More

Service took a while yet the dealership was very busy. Lorrie Gutierrez (service writer) was very courteous and explained the wait. Offered an Uber yet well neglected to take her up on her offer. Lorrie Lorrie Gutierrez (service writer) was very courteous and explained the wait. Offered an Uber yet well neglected to take her up on her offer. Lorrie Gutierrez is an asset to this dealership. More

The only negative thing that I have is win, the service tech tries to do too many things at one time. While I was paying for my truck service instead of devoting his attention to me he was on the phone, tr tech tries to do too many things at one time. While I was paying for my truck service instead of devoting his attention to me he was on the phone, trying to work out an issue with a purchase order For another customer. I feel better when a service tech is devoting his attention on me and my issues. More

Happy with the services provided and how efficient professional and helpful my experience was. George Avila always goes above and beyond grateful for his help every visit. professional and helpful my experience was. George Avila always goes above and beyond grateful for his help every visit. More