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Group 1 Ford of Pensacola
Pensacola, FL
2,559 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
July 18, 2026
I took my car in for a recall that was supposed to take
four or five hours. It was there for four days and no one would talk to me about it. I called several times and nobody answered the phone and nobody
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by Frustrated
Employees Worked With
Noah
July 17, 2026
Walked in off the street, no appointment, needed new
battery, excellent Customer Service, great waiting room. In and out in less than hour.
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by cherie
Employees Worked With
Service Department Sarah (?) Female
July 16, 2026
Rico is a great salesperson!
!
We knew what vehicle we wanted and he got us in and out quickly!
We didn’t have to spend the whole day at the dealership!
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by Kim
Employees Worked With
Rico Bernard
Dealership Inventory (670 Vehicles)
