Guaranty Chevrolet

Worst service experience ever. Had our vehicle in their shop for six days and all that was wrong with it was a few error codes needed to be reset. They charged me that whole time fo Had our vehicle in their shop for six days and all that was wrong with it was a few error codes needed to be reset. They charged me that whole time for the loaner vehicle and when I finally got my car back the on star signal was erased and the entire wifi systems would not work. Then they refused to reset it with out charging me for it. More

What a great experience! My experience with Guaranty Chevy was awesome. The sales staff was really friendly and knowledgable. They were able to help me get a great deal on the My experience with Guaranty Chevy was awesome. The sales staff was really friendly and knowledgable. They were able to help me get a great deal on the new Colorado. I just purchased it yesterday, but I've been getting tons of compliments on my new truck. The sales process was quick and pain free. Rafael in finance went out of his way to make sure I was comfortable and understood the whole deal. He was even able to reduce the bank's previous quote on the rate of my loan. Joe Renden, Chad Poda, and the rest of the staff were overly friendly and made my car buying experience a breeze. I would recommend this dealership to my friends and I will be a repeat customer. Thank you. More

Guarantee you will love your experience at Guaranty Chevrole Unbelievable! I was the lucky winner of a new Chevy Cruze, provided by Guaranty Chevrolet, at Holy Family Cathedral's fund raiser. My first car was a Unbelievable! I was the lucky winner of a new Chevy Cruze, provided by Guaranty Chevrolet, at Holy Family Cathedral's fund raiser. My first car was a 1954 Chevrolet and my last Chevrolet line of cars, until now, was a 1965 Stingray. I have only had the new Cruze a few days and I must say I Love It! When I picked up the car, it had been cleaned, tank filled with gas and topped off with a huge gift bow. Everyone there was so helpful and welcoming. Nancy Reyes assisted me with all the paperwork and introduced me to the owner and to Bianca Soto, who showed and explained the use and operation of many of the cars features, including pairing my phone with the in-vehicle Bluetooth system and getting me started on Onstar. Everyone I dealt with at Guarantee Chevrolet was so professional and welcoming. I would highly recommend Guarantee Chevrolet, and for that matter, the Chevy Cruze. Thank you Guarantee Chevrolet. ~Kirk Beatty~ More

Top Notch Dealer in Southern California, Guaranty Chevrolet! Thank you all for such a great experience. I looked at the Ford, Toyota Hybrids and found the Chevy Volt the best of the best. I called and spoke to B Thank you all for such a great experience. I looked at the Ford, Toyota Hybrids and found the Chevy Volt the best of the best. I called and spoke to Brian Laxamana he was the most respectful, courteous sales person. They had the paperwork completed within the hour, he had the car washed and charged AND he delivered the car to me on the show room floor. I've purchased many new cars, never had a delivery quite like this one, A1 Top notch!. They even have a person that goes over the features of the car along with Brian. Setting up OnStar to simple radio stations. They wouldn't let me leave without feeling comfortable. Showed me the service department for my future needs, oil changes etc. Met the GM Darren, VERY professional crew! Felt like I was part of their family by the time I left. Thank you Guaranty Chevrolet, Thank you Brian, Joe, Bianca and the owner. I will send everyone your way for their Chevy needs. Sincerely, Thomas More

Nestor Beltran (sales and Jeff Spaulding (sales manager) went above and beyond. The process was hassle free and efficient. Their product knowledge allowed us to make a sound decision on our new vehicle. We went above and beyond. The process was hassle free and efficient. Their product knowledge allowed us to make a sound decision on our new vehicle. We are completely satisfied with our purchase and plan to visit again More

I first looked at their website www.OCchevy.com. After a couple days of limiting down to the Cruze I wanted, I finally clicked the "make an offer" form and was contacted by one of the internet sales people couple days of limiting down to the Cruze I wanted, I finally clicked the "make an offer" form and was contacted by one of the internet sales people Jim. He helped find other savings for me and get a better deal than the one I offered. I went by the next day after work, options were explained to me about the best way to purchase. Everyone was very nice and the store looks brand new. I guess it's been there for a long time, but just finished a re-model. Overall: I was plesanty suprised by the quality of the car, discount and overall "feeling". There was no pressure and I left happy. Will be back for my complimentary oil change in a couple months. More

Not the best dealership in town.They will rip you off.Don't hold true to what they say.I wouldn't recommend this place to anyone. off.Don't hold true to what they say.I wouldn't recommend this place to anyone. More

I purchased my 2012 Cruze, and could not be more pleased. Frank and Tino were very professional. I never felt pressured to buy. Thank you. Frank and Tino were very professional. I never felt pressured to buy. Thank you. More

Horrible, dishonest, bait and switch. We had, in writing a price, showed up for scheduled appointment only to be told they'd give us a different (less equipped) vehicle for the price they'd quoted. Made us a price, showed up for scheduled appointment only to be told they'd give us a different (less equipped) vehicle for the price they'd quoted. Made us wait a half hour for that news. Price was sent by Jim in the internet department, he was nowhere to be found. Went to George Chevrolet 20 minutes away and got a better price than Guaranty's quote on a vehicle they didn't even have. Saw Betty at George, she dealt fairly and honestly, quick easy transaction. More

I just want to give praise to Marilyn Schreiber. You could not ask for a nicer person to deal with. We bought our 1st new car in 2009 and Marilyn sold it to us. Because of Marilyn, we were now looking a could not ask for a nicer person to deal with. We bought our 1st new car in 2009 and Marilyn sold it to us. Because of Marilyn, we were now looking at a 2012 Avalanche and did not go anywhere else but to Marilyn. We told her what we wanted and she found what we were looking for. It took all the pain out of staying at the dealership. When she found it, called us and went and got it. She made it so easy. Where ever she is, is where we would go to buy another Chevy!!! God Bless Marilyn, She is the BEST!!!!!!!!!!!!!!! More