Gunn Acura

This is one of the most professional dealerships and sales team I have ever worked with. Tony walked us through the entire process and it was simple. His customer service skills are excellent. He truely sales team I have ever worked with. Tony walked us through the entire process and it was simple. His customer service skills are excellent. He truely takes care of his customers and not just until you sign the papers. He is still active in making sure we are happy and taken care of. Greatly exceeded my expectations for taking the time to make things right. I would absolutely recommend Gunn Acura and specifically Tony Alvarez to anyone that is looking for a new vehicle. Great job Tony! We love our new car and our kiddos want to come say hi! More

I have not owned an Acura until now. I found my car on line, emailed questions on the vehicle and had a phone response from Mr. Alvarez within 10 minutes. This is the quickest I have ever had a response. line, emailed questions on the vehicle and had a phone response from Mr. Alvarez within 10 minutes. This is the quickest I have ever had a response. I went in test drove the car, went home to think about it, had a very nice email from Mr. Alvarz and the internet manger thanking me for coming in. No,pressure sales there. I went back and the rest is history. I noticed a couple of scratches and a ding in the door and they had no problem with fixing. Very helpful in financing. I have purchased several vehicles and this is the first time I did not feel like I had to make a decision on the spot. I look foward to a long relationship with Gunn and will purchase again when I am ready. More

Exceptional service and price. We purchased a certified pre-owned 2008 Acura TL. We are very happy with the price and help securing a low interest loan. Tony Alverez is an exceptional salesman. He conta pre-owned 2008 Acura TL. We are very happy with the price and help securing a low interest loan. Tony Alverez is an exceptional salesman. He contacted two time when a car meeting our needs arrived. We had the window motors replaced and were given a new 2010 car to drive. Everything was covered my the extended warranty. More

Excellent experience! We have been buying cars for over 31 years, this was the best experience we have had, even considering the premium German brands. The buying experience was excellent - from initial d 31 years, this was the best experience we have had, even considering the premium German brands. The buying experience was excellent - from initial discussion, test driving, dealing with finance dept, and delivery was exactly as promised. The car was delivered perfect. We appreciate Tony Alvarez patience, knowledge and friendliness. Keep up the great work, Mr. Alvarez, we will be back for sure! More

I initially went into the dealership to test-drive an Acura TL and came out the same day a totally satisfied customer. The friendliness of the staff is by far the best I have ever seen. I will definite Acura TL and came out the same day a totally satisfied customer. The friendliness of the staff is by far the best I have ever seen. I will definitely recommend this dealership to anyknow I know. From the time I hit submit on my on-line submission, I was immediately impressed with the professionalism of my sales person (Tony Alvarez). He provided me an indoctrination of the vehicle from hood to trunk and also provided me other options if the car was outside of my budget. He listened to my concerns and was never pushy about me purchasing the vehicle. The one-price guarantee made it extremely easy and efficient to complete the purchase. The appraiser was courteous and did a thorough walk around with me for my trade in and provided me a good price for my vehicle. Chris Zapata in finance was also patient with my questions and concerns and explained to me the various options that I could purchase to protect my investment. I came back days later to pick up my vehicle and minus one issue (that was immediately solved by my salesperson) the car was beautifully detailed. Tony Alvarez sat down in the car and provided me with a thorough explanation of all the technical gadgets as well as aided me with the setup of my bluetooth and synced my telephone contacts with the car. I also had the pleasure of meeting the General Manager and he too took time to chat with me and showed his appreciation for our mutual contract. Thank you all for your assistance. VR Tony Mercado More

My experience was probably the best care buying experience I have ever had. The Gunn one simple price makes buying a car a low pressure enjoyable experience. Richard took the time to show me the experience I have ever had. The Gunn one simple price makes buying a car a low pressure enjoyable experience. Richard took the time to show me the differences in the cars even though I told him I was just looking and and it was almost time for them to close. When I said I wanted to purchase another car both Richard and Chris stayed way past closing so that I could buy the car that night. Even though we all knew I was in love with my new car and I was going to return the next day! Overall this was the perfect experience and I am so happy with my new car. I do not have any doubts that Richard and Gunn Acura will be there to help should I need it in the future. I am a customer for life! More

While in search of buying my new car I decided to go to Gunn Acura and see what they had on the lot. I will say that this was by far the very best experiences that I have had with purchasing a vehicle. Ric Gunn Acura and see what they had on the lot. I will say that this was by far the very best experiences that I have had with purchasing a vehicle. Richard was very knowledgable about the vehicle I was interested in, and he was very helpful in explaining every single detail. We had a great test drive of the vehicle as well. I enjoyed the fact of not being pressured into buying a new car and he was very patient with me, regardless of how demanding I may have been. He definitely went above and beyond my expectations, even recently getting my vehicle serviced was a pleaseant experience. I love that you can pretty much always get a loaner vehicle when you call ahead of time before servicing! Buying my 2010 TSX from Gunn Acura made it a pleasant purchase and I was stress free the entire time. The finance person was also great in helping get everything squared away. I will continue to recommend Gunn Acura and Richard Wright. I love my new car! I will definitely purchase my next vehicle from them in the future. More

Both Peter and Coby were very helpful with making the trade-in of my Acura TL to a new Acura MDX. Coby was very friendly and walked me through all the features on the MDX. He spent extra time with me a trade-in of my Acura TL to a new Acura MDX. Coby was very friendly and walked me through all the features on the MDX. He spent extra time with me and went above and beyond. Peter was wonderful, as always. I'm very happy with the overall experience and I look forward to having a new car! More

After years of leasing and purchasing, I just today had the most positive experience working with any car dealership--ever. I can't say enough about how much I enjoyed the buying/leasing process at Gunn the most positive experience working with any car dealership--ever. I can't say enough about how much I enjoyed the buying/leasing process at Gunn Acura in San Antonio. Special shout outs go to Adam Segner, sales; Pete Holloway, sales manager; and Andy Mendez in finance. Their sales philosophy is one that would serve all dealers well. I went in "just to take a look" and several hours later, after testing a number of cars on the lot, I happily drove out with a lease on a 2011 TL. I arrived at the dealership late on a Friday afternoon, but I never felt hurried while there. Adam Segner was incredibly patient with me, letting me drive a number of cars while I listened to a score of cds to check out sound systems. Everything was straightforward, and the terms offered were better than I might have thought to ask for. He gave helpful advice when I asked for it, but never pushed one car over another. I found the Gunn Acura on DealerRater. They were the only dealership near me (ninety miles away) with a five-star rating. I would give them a five-plus if I could. If you live anywhere near San Antonio and are looking for an Acura, start with them. My guess is that you'll look no further. They also have an extensive selection of pre-owned vehicles. Everyone I met seemed committed to making the car-shopping experience a joy. My guess is that anyone who starts their car-shopping with Gunn Acura will buy from Gunn. I found that after visiting their dealership there was no reason to go anywhere else. I couldn't have been a happier customer when I pulled out of the lot in my new TL. More

I really liked the Gunn method - one simple price. I usually hate shopping for a new car because there's so much pressure. I felt no pressure at all at Gunn. Even though I live about 80 miles from Gun usually hate shopping for a new car because there's so much pressure. I felt no pressure at all at Gunn. Even though I live about 80 miles from Gunn Acura and buying a new car closer to home would have been nice, I really think I made the best decision and I plan to go there again in the future when I need another vehicle. More