Gunn Nissan

Gunn Nissan
12838 San Pedro Ave
San Antonio, Texas 78216
(888) 743-6522

Manufacturer: Nissan


Most Reviewed Employees
There are no Employees listed for this dealer yet.
Need a New Car?

Dealership Amenities
There are no Amenities listed for this dealer yet. Dealer Amenities are for Certified Dealers.


Twenty-Four Month Rating: 4.7/5
21 Reviews
Gunn Nissan

Overall Score: 5 Star Rating4.7



About Gunn Nissan
Certified: Gunn Nissan
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Gunn Nissan has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



theresa57
12/21/2011 8:13:54 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tony

My Review of Gunn Nissan:
The employees at Gunn Nissan were fabulous. They were very friendly and really helped us get into the vehicle that best suited us. We have bought at other local dealerships and GUNN has won us over for sure. I was very impressed with the overall experience and friendliness. I would recommend GUNN to anyone buying a vehicle and wants it to be a positive experience and not leave feeling like they just got took!!!From the sales person Tony to financing it was a completely great experience....THANK YOU to everyone at GUNN....

Share on Facebook

Was this review helpful to you? Yes | No
JimmyDou
2/22/2011 11:11:02 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Abe Novy

My Review of Gunn Nissan:
Abe Novy was great to work with on buying my new 2011 Nissan Sentra. He gave me a price quote and a firm out the door price which is what i was looking for. I spend a very minimal amount of time in the dealership on the day i picked up my car. No hassles, no changes in the price, no hard sell on extras. I am very satisfied with the experience.

Share on Facebook

Was this review helpful to you? Yes | No
rk1185
2/21/2011 9:56:55 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John Alvarez

My Review of Gunn Nissan:
I purchased a Nissan Murano from Gunn. I was looking for a very precise set of features, color, etc. They found the car for me and had it shipped to San Antonio. No haggle pricing policy made the experience pleasant while delivering a competitive price. Sales person was very knowledgeable and friendly. I didn't feel pressured during the buying process.

Share on Facebook

Was this review helpful to you? Yes | No
rfajardo
2/20/2011 9:04:13 PM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: John Alvarez

My Review of Gunn Nissan:
We had an excellent experience purchasing our used care from Gunn Nissan and John Alvarez. I scored the Gunn dealership and Mr. Alvarez for Goods to Great and here's why. First, we learned from John that we could purchase any used car on any Gunn auto lot from Mr. Alvarez. This added a higher level of convenience because we could review the inventory of cars on the Gunn website and then notify Mr. Alvarez of our selection(s). If you like the sales representative then this is a winner system because it allows you to develop a relationship with that person and work with a central source for information. Next, I was not familiar with Gunn's "No Haggle" sales approach, much like Saturn introduced years ago. If you're like me, the haggling is the most annoying part of a car purchase so it was a pleasant surprise when Mr. Alvarez stopped me in mid-negotiation pitch. One last thing worth note. As I sat waiting to finalize the car purchase, a gentleman walked in to talk to Mr. Alvarez. Coincidentally, it was a person I've known for 25 years and respect very much, but never knew where he bought his cars. We talk a moment, discuss the coincidence of meeting there, and then he tells me he has bought six cars from Mr. Alvarez and Gunn Nissan. In learning that, I felt reassured of our decision to work with Mr. Alvarez and Gunn Nissan.

Share on Facebook

Was this review helpful to you? Yes | No
janbob
2/19/2011 11:15:56 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tyler Drennan

My Review of Gunn Nissan:
I had gone to a different dealer on the morning I bought my Maxima. The customer service at the first dealer was horrible and I walked out and drove straight to Gunn. Tyler greeted me in such a friendly manner,showed me several cars and drove a few of them until I found the one I felt comfortable with. He was very knowledgeable even tho, as he said, he had only been at the dealership for two weeks. The sales experience I had was very good (even if I was exhausted at the end of the day). Tyler followed thru with me for a couple of weeks to make sure everything was as it should be and that I was happy with my new car. It was a good experience.

Share on Facebook

Was this review helpful to you? Yes | No
LindaRaeTucker
2/18/2011 12:42:57 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John A. Alvarez

My Review of Gunn Nissan:
We bought three vehicles from John over a 30-month period and have nothing to say but good, great, superior about the sales experience. The service department has done a good job of dealing with any issues related to any of the three vehicles, and we would be hard pressed to want to do business with anyone but John at Gunn Nissan. Not only did we get three great vehicles, our post-sale experiences have been superior in every way.

Share on Facebook

Was this review helpful to you? Yes | No
chadkoppold
2/18/2011 11:22:41 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tyler Drennan

My Review of Gunn Nissan:
Very easy to purchase a car from this dealership. We went to several dealerships and Gunn Nissan was the cheapest and we didn't have to go back and forth to get the best deal. The service department is also very good. I had a slight rattle coming from my car and the mechanics went for a ride with me and fixed the issue ASAP. Great customer service!

Share on Facebook

Was this review helpful to you? Yes | No
wilsonmg
2/17/2011 10:18:48 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tyler Drennan

My Review of Gunn Nissan:
Researched from Internet. Made contact via Internet. Set up an appointment for a Saturday morning, and left with a new car that afternoon.
No pressure, hassle, etc. Very professional and organized.
The makeready/wash/etc was taken care of while I was doing the financial part.
Good service.

Share on Facebook

Was this review helpful to you? Yes | No
Karmah
2/17/2011 7:04:20 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tyler Drennan, Phil Kandera and Issac

My Review of Gunn Nissan:
The experience I had with Gunn Nissan was one that no one could ever have imagined. They even helped me get my car back and my deposit from IPAC after they offered me a much better car and price! Tyler went with me to IPAC to help me. The experience at IPAC trying to get my deposit, car and keys back was so awful. It was like a really bad video on I Tube, you just would never have beleived that managers could be so rude and threatening to a customer. Tyler had to call the police!

In the end I got my car back from IPAC and my money and then got a new car and wonderful exemplary service at Gunn Nissan. This is the second car I have purchased from Nissan. They get 5 stars!! I will go back again and again every time I need a new car.

They are so great I have had my new car for a week and their after purchase customer care is awesome!

Share on Facebook

Was this review helpful to you? Yes | No
weselrod
2/17/2011 5:43:43 PM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tyler Drennan

My Review of Gunn Nissan:
I am very satisfied with Tyler, the sales guy, on our used Nissan Murano. He was very polite and knowlegeable on everything i asked pertaining to the car and the other ones we looked at. We live 50 miles away and the service department as well is doing a great job on keeping our vehicle in great running condition.

Share on Facebook

Was this review helpful to you? Yes | No

Reviews 11-20 >>