Guntersville Chevrolet - Service Center

Always great I go to Dale Benton Chevrolet because they always take care of what ever I need done. The only thing I could stand to happen is not to have fill out t I go to Dale Benton Chevrolet because they always take care of what ever I need done. The only thing I could stand to happen is not to have fill out these surveys. Sorry I just don't have time. More

Always Great The service dept. is very professional and detailed. They answer all my questions and concerns and see that I am comfortable while I wait. they alwa The service dept. is very professional and detailed. They answer all my questions and concerns and see that I am comfortable while I wait. they always inform me of any upcoming service items I might need to address on my next visit.. More

GREAT DIAGNOSIS - OVERPRICED ESTIMATE Received an estimate for approximately $1,100.00 for a bad EGR valve and throttle body. Purchased both parts at parts store for under $200.00 and had Received an estimate for approximately $1,100.00 for a bad EGR valve and throttle body. Purchased both parts at parts store for under $200.00 and had a local CERTIFIED mechanic replace for under $100.00. I mainly brought vehicle to dealer for an accurate, if not, expensive diagnosis. More

Awesome people to conduct business with. Always eager to help, get my vehicle repaired, and get it back to me in a reasonable time frame. help, get my vehicle repaired, and get it back to me in a reasonable time frame. More

Service department is excellent and best around! Everyone willing to go above and beyond. Definitely will be using y'all for all my automotive needs! willing to go above and beyond. Definitely will be using y'all for all my automotive needs! More

I really liked the respect of the service guy letting me know what was going on. But the wait time and having to return to dealership after just leaving. Spent almost my whole day there. Was told had a free know what was going on. But the wait time and having to return to dealership after just leaving. Spent almost my whole day there. Was told had a free 1st oil change but did not receive it. More

They did not reset my panel in my dashboard. That was one of the reasons we were in for Service. I was not pleased with the fact they didn’t reset. of the reasons we were in for Service. I was not pleased with the fact they didn’t reset. More

It was All Good Its Close To My House So It Is Very Convient Thats A Big Plus In And Out No Probelms Friendly Staff Makes You feel At Home Its Close To My House So It Is Very Convient Thats A Big Plus In And Out No Probelms Friendly Staff Makes You feel At Home More

Greeting was very nice. My oil was changed & ready to go in just a little while. I will carry my vehicle back for service here. The lady who checked me out was very nice & professional. in just a little while. I will carry my vehicle back for service here. The lady who checked me out was very nice & professional. More

Could not get my Cadillac checked two days. Running hot. Had to rent a car. Bring the car home and fix myself. It was very inconvenient Had to drive another 200 miles the next day,Friday. Will just call for Had to rent a car. Bring the car home and fix myself. It was very inconvenient Had to drive another 200 miles the next day,Friday. Will just call for truck to haul my vehicle home any more and not expect good service. Glad I can do thing myself and try to more in the future. This after two days of being told they would check the car in a little while or by lunch or before they close or soon the techncains where all in the Fram and body shop, etc. I live 60 miles away and had to drive a two hundred the next day to another town. Even the next day, Friday evening still not even checked to see what was wrong . When I got it to my shop and found out the problem in 15 minutes and fixed in 30 minutes once got the part. The scheduler ,Michael was super nice and got me a discount on rental car Thursday evening at 5:50PM . Spoke with the service manager at noon on Thursday and he said would get me a car. Paid $150. For thee days car rental $172 for hauling my Cadillac 60 miles on Saturday and much inconvenience. I was asked if I had been to the dealership before when I first got there Thursday morning. I have been to plenty of GM dealerships for buying and service in the past but no more except for Crest Cadillac in Hoover AL. were I have gotten first class service. Just checked bank account withdrawals and the rental car was a total of $237. I thought I was getting a discount. Folded again. I will try not to depend on a GM dealership again. Just call a tow truck to get me home with my vehicle. Actually my daughter went and got the car diagnosed the problem and had it hauled home and did the main fixing of the vehicle. I just helped her finish the repair once I got off work. I glad I have someone who cares. In talking people in the community I maybe understand why they give this kind of service. They have stated that the dealership only wants to do service on vehicles they have sold. More