I had been looking for a vehicle for over 3 weeks. I had been working with my mechanic and with USAA. Tom and Leigh were very helpful, we emailed and played some phone tag. Other dealers were contacting me and I had gone to other dealers. When I finally went to the Mall of Georgia Gunther VW, I was ready to stop looking and just get a good vehicle, and I was tired of getting the runaround. My mechanic knew Gunther's head mechanic well and said I could trust him. Tom (Sliger) went with me to my mechanic a few times, all on that Monday. In the end I decided to go with a vehicle more practical for what I do. The Grand Caravan was clean, had clean Carfax reports (which only means repairs were done using insurance). My mechanic looked the vehicle over, told me what needed to be repaired and what the cost would be. Tom was able to get all those done through John and the price was changed accordingly. This was on a Monday and that Thursday I happily drove off in a vehicle that was all I needed and which was in perfect repair. I have not regretted my decision for even a second and I have recommended the dealership and Tom, Leigh, and John to at least two friends who are looking for vehicles. My younger son will be the next to purchase a car and I plan to steer him to the Mall of Georgia Gunther VW. I liked that they were very honest with me about the car I was driving when I went to the dealership. I also found that when I went to get my vehicle registration, Gunther had already set it up with Gwinnett. Everyone I was in contact with that day was wonderful from the gift shop, the reception area, to the finance officer. I don't have the title, yet, but I know that the paperwork was sent in to Gwinnett County, so no worries..
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