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Gunther Volvo Cars Delray Beach

Delray Beach, FL

4.6
594 Reviews

2201 N Federal Hwy

Delray Beach, FL

33483

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Showing 594 reviews

March 29, 2024

I few days have passed since I posted my last review and I just wanted to report that my car is still not fixed. I went to the dealership to take the car back. Try said they were working on it and they woul More

by martyschul
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kait
Apr 05, 2024 -

Gunther Volvo Cars Delray Beach responded

Marty, thank you for reaching out. Please contact me directly so we can discuss this situation further and work toward an appropriate resolution. Respectfully, Vasil Blagoev - Service Manager - 561-266-2720

March 27, 2024

Josh Reynolds was our sales rep. He made the process smooth and hassle free. Would recommend this dealership based on our experience with him alone. More

by papacrowe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Reynolds
Mar 27, 2024 -

Gunther Volvo Cars Delray Beach responded

Hi Papa Crowe! We're delighted to know that Josh made your experience smooth and hassle-free at Gunther Volvo Cars Delray Beach. Thanks for recommending us based on your positive encounter!

March 26, 2024

I am 87 years old and over the years I have dealt with countless car dealerships since I started driving at the age of 17.. None have been as incompetent as Gunther Volvo. My Volvo has been with them fo More

by martyschul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie
Apr 05, 2024 -

Gunther Volvo Cars Delray Beach responded

Martin, I'm sorry to hear about your experience. It's concerning that you've been waiting for over 3 weeks without a resolution - this is not the level of service we aim to provide. We want to address this issue directly and expedite a solution for you. Please reach out at your earliest convenience so we can discuss further details about what happened here and how we can make it right. Thank you, Vasil Blagoev - Service Manager - 561-266-2720

March 23, 2024

First time using Gunther Volvo Service. Bailey my service representative was professional and very efficient. She was able to meet my needs and arrange service for my Volvo in unexpected ti More

by barbara412468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey
Mar 25, 2024 -

Gunther Volvo Cars Delray Beach responded

We're so glad to know that Bailey and our team at Gunther Volvo Cars Delray Beach were able to impress you with their professionalism and efficiency. Thanks for choosing us for your first service visit, we look forward to seeing you next time!

March 20, 2024

The Volvo which needed repairs was there for 8 days it was first diagnosed and a price was given and agreed upon after 2-3 days another problem occurred and an additional part with a higher price was give More

by georgiamason1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 05, 2024 -

Gunther Volvo Cars Delray Beach responded

We appreciate your feedback and apologize if there was any confusion during the repair process. We strive for clear communication and will use this as an opportunity to improve in this area moving forward. Thank you!

March 08, 2024

On Saturday I had the worst experience at this dealership. An employee who had taken my car into the service bay had been rude to me as I pulled in. I left the vehicle with him. What he didn’t rea More

by worstdealership
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Apr 05, 2024 -

Gunther Volvo Cars Delray Beach responded

Thank you for the review. I'm concerned to hear about this experience and would like the opportunity to discuss it with you in greater detail. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Vasil Blagoev - Service Manager - 561-266-2720

Apr 05, 2024 -

worstdealership responded

I just tried to call you as you requested. The operator at the service department was rude and refused to take my phone number so that you could contact me. She hung up on me. You deserve all the negative reviews that I have posted. You nurture an environment of disrespect for your customers. I will continue to post reviews as it is obvious that you do not care to address these issues.

February 28, 2024

Great service and experience working with Dominick at Volvo 10/10 recommend working with him was fast More

by Sheldon Levine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN PAVESI, Tony Corsentino
Feb 28, 2024 -

Gunther Volvo Cars Delray Beach responded

Hi Sheldon, we're delighted to know that Dominick provided top-notch service at Gunther Volvo Cars Delray Beach. We appreciate your recommendation and see you again! Have a great ride!

February 28, 2024

Fabulous service, everyone there at Gunther, and particularly Daily Diaz, made my repair and service easy, timely and attended to all aspects of scheduling and service. I am impressed with their pro More

by Richardsrosen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daily Diaz
Feb 28, 2024 -

Gunther Volvo Cars Delray Beach responded

Richard, we're delighted to know that Daily Diaz and our team at Gunther Volvo Cars Delray Beach provided you with fabulous service. We strive for professionalism and a cheerful approach in all aspects of our work. Thanks for the review!

Feb 28, 2024 -

Richardsrosen responded

My pleasure. I would recommend Gunther gladly to anyone.

February 15, 2024

Dealership and especially Service Dept was outstanding. Could not have had a more friendly experience.. excellent attention to customers. More

by Elainestark3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Espada
Feb 15, 2024 -

Gunther Volvo Cars Delray Beach responded

Hi Elaine, we're delighted to know you had an outstanding experience with our service department at Gunther Volvo Cars Delray Beach. We look forward to serving you again! Safe travels!

February 14, 2024

Good Ffffffffffffffff. Bbbbnb bbbbbb bbbbb bbbbbb bbbbb bbbbb bbbb bbb. Bb bb. Bbb. Bb. Bbb. More

by larrysweeney2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BRIAN PAVESI
Feb 15, 2024 -

Gunther Volvo Cars Delray Beach responded

We really appreciate you taking the time to leave Gunther Volvo Cars Delray Beach this awesome review, thank you!

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