I wasn’t anticipating buying a Hyundai today, but the salesman, Scott, and the Used Car Manager Sean, were great. They seemed to work with me and be flexible to get me a great deal. I bought the model off the showroom floor with 23 miles on it. I was so excited when it was all done to own a 2013 Veloster. Then, I drove it home. I discovered that quite a few things didn’t work, one being the turn signals on the interior and exterior of the car, the interior dashboard lights and the “Class –leading” Multimedia Touchscreen. Clearly this has something to do with the fact that the car was in the showroom and the battery was understandably disconnected. I realize that this was a simple oversight, however this was EXTREMELY frustrating, and really, a devastating experience to buy something so expensive and have it not work properly. When I returned later to pick up my old car, the General Manager, the Finance Manager and another gentleman were there with another customer. This was after hours, and they were still dedicated to their customers. They let me in and tried to problem solve with what they could at that hour, including being dishonest with me. They told me the title was already submitted to the state and can’t be recalled, which seems odd considering it was 7:00 P.M. on a Saturday night when I signed the paperwork and it is Sunday today. It will be interesting to see how they rectify this situation.…..stay tuned.

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I recently purchased my first new car and had a great experience at Gurnee Hyundai! I had visited other dealerships in my search and by far was the most impressed with the service I received here--definitely recommend!

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I looked all over for a mustang cobra and finally found one at Gurnee Hyundai, my salesman Gary Sanders was surprising knowledgable about not only the car but the after market and upgraded products this car had in it. He didn't talk to me like a salesman but as a friend giving advice, it was a very relaxed experience. I have recommended this dealership to numerous people and told them for a great sales experience see Gary at Gurnee Hyundai. Thank you Gary and sales, service, and management team for all the help not in finding my car, but giving me a car buying experience that was stress free.

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I had a great experience at Gurnee Hyundai. The sales staff was extremely knowledgable and helpful. I've taken my car in for service a number of times and have always been pleased with the service too.

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great customer service.Gary was very helpful and willing to take the time to explain all my questions. wasnt pushy and it was the first place I felt like they really wanted to sell me what I wanted. more than pleased with my experience and would recommend him to anyone.

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I walked in and right away I was asked by Gary Sanders how I was doing and what I was looking for. I didn't feel like I was being conned in price of any cars I looked at at all or anything. I would definitely recommend Gurnee Hyundai to anyone looking for a new/used car, and have recommended them to a few of my friends already.

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I purchased a great car from Gary Sanders at the Gurnee Hyundai Dealership. It was short, sweet, easy and a great price!
Gary directed me to their website first since I was traveling in from out of town. I saw a few cars I was interested in seeing.
When I arrived the cars were clean and waiting for me to test drive. I believe I made the best choice because I wasn't pressured.
The experience was different and I love my car as a result from that day. I will never forget it! I would definitely recommend
buying a car from Gary Sanders at the Hyundai Dealership in Gurnee, IL!!!!

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I am so happy about the service that I receive and how they were willing to do anything that need to get me my car. I am in love with my car.

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I recently went to gurnee Hyundai to purchase a car and Gary (sales associate) was more than helpful and friendly with everything. Great job! A+

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Very knowledgeable on the cars. Presented him self well and didn't get the feeling like I was being pressured in buying a car made me feel like a friend rather than just another customer

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