My Review Of Gurnee Hyundai:
Last year I bought my first brand new vehicle, a 2013 Hyundai Veloster. I had really liked the car before I even came there, so when I got approved, I pretty much knew I was going to buy it. But I first wanted my fiance to check it out, so i told them I would come back the next day, and they were just sooo pushy in trying to get me to sign the paperwork. If i didn't already know I wanted that specific car, I would have left completely. I ended up coming back the next day to get the car, things went smoothly, but then three days later, I had to come in to get a remote starter installed that I bought through them. And they told me I needed to go see the finance department and found out that my monthly payment went up $60. Again if i didn't want that specific car, i would have handed over the keys and walked out. Other dealerships I've dealt with before will negotiate with banks and had gotten my payments lowered, not raised $60. And when I later went to my credit union to try to finance the car to lower my payments, they wouldn't finance it because when they looked up the value of the vehicle and had my bill of sales, they informed me that they ripped me off and wouldnt finance for more than the car is worth. I know that was my mistake, but it was my 3rd car, and the dealerships i've dealt with before were much more honest.
And now this year, my fiance was searching for a used car, we had seen a santa fe listed on their website for 6,000 and wanted to check it out. When dealing with the sales rep. we told them we were looking for an SUV for under 8,000. He showed us a few SUV's but said that he didn't know the price and he went in to check. One of the SUV's were the one we saw listed online, so we knew the price but acted like we didn't. And when we came back out, we asked him how much it was, and he was saying, "well good news, it's on sale and we can do it for 8,000." Knowing we were willing to go for an 8,000 vehicle, he hiked up the price 2,000 more than it was listed and tried to rip us off. I will never go to them again.
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