sonnyowen 2/24/2013 1:49:26 PM Reason For Visit: Sales (New) I Recommend This Dealer: No Employee(s) Dealt With: eddie Customer Service: 1 Quality of Work: 1 Friendliness: 5 Overall Experience: 1 Pricing: 1 Overall Score: 1.8 My Review Of Gusweiler GM Center: i had my 3 vehicles serviced by them for years. but never again. i became suspicious of there service dept when my truck leaked transmission fluid well a mechanic friend of mine inspected my truck and found many things were neglected or routine service was ignored such as oil filter was found with no gasket ,rear end had no fluid in reservoir,front boots were dry and were blown out because they were not lubricated.and dirty air filter they claimed to have changed. when i confronted service manager about the matter he seemed to not give a dam how i felt. so as to my opinion of jim gusweiler in washington ch ohio the people that work there smile and then cheat there customers. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
sixjess 8/1/2012 11:19:46 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Gusweiler GM Center: Nick went above and beyond finding the right vehicle for us to match exactly what we were looking for. He was patient while we gathered all the facts. Overall he was great and very helpful. Rick was friendly and very knowledgeable. We didn't feel like we were pressured into anything like past experience! We were happy with the entire process! We will be buying local again! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
Jack Plybon 3/30/2012 3:49:42 AM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Gusweiler GM Center: I have had the pleasure of buying (2), used vehicles from Gusweiler GM Center in Washington Court House Ohio. On each occasion, I was treated kindly and welcomedinto the dealership. My sales associate was Troy Bock. I was very impressed with Troy's knowledge of his dealerships inventory and his ability in helping me to findthe vehicle that suited my needs. Troy is not a pushy sales person. I really feltthat I was allowed to take my time and be sure of what I wanted to buy. This resultedin me being able to find my 2011 Chevy Cruze. I love this car and it is right for me.The Chevy Cruze is a somewhat sporty little car, but also comes with a host of luxuryfeatures. It gets excellent gas mileage. I average around 30 mpg. My Chevy Cruze wasbought with very low mileage and came with a GM Certified preowned warranty. This cameon top of the remaining factory warranty though GM. Troy Bock was both knowledgeableand informative in explaining how this all worked, and how I could benefit from it. He made me feel like he wanted me to be happy with my purchase. He and all the otherassociates at Gusweiler's let me know, that they were looking for buyers who wouldcome back as repeat buyers. They let me know that they were a small community businessand that my patronage was important to them. They tried to earn my respect and business, and they have. That is why I bought my 2nd quality, low mileage used car from Troy, a 2009 Ford Mustang. I am loving this one just as much. The Gusweiler team in Washington Court House is great from the sales department, to the service pro-fessionals, you will not find better in this area. This is my belief and opinion.Go to Gusweiler's, I think they will earn your business and respect too. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
Stephen Huffman 2/8/2012 9:08:58 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Nikki Merritt Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Gusweiler GM Center: I have always had a good experience at the dealership. Sales and service Max Hughes and Rick Farren for sales and Nikki Merritt for service. All staff are courtious. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
joelburns717 1/30/2012 7:22:57 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Keith Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Gusweiler GM Center: First time buyer at Gusweiler and the experience exceeded my expectations. My dealer, Keith, was great and took the time to find the truck that was right for me and gave me a great price. All the other staff was extremely helpful and friendly. I would recommend everyone in the Wash. C.H. and surrounding areas to go to Gusweiler to get the best service and price for their new or used vehicle. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
JillEdgington 12/9/2011 3:33:32 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Keith Burns Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Gusweiler GM Center: We are extremely happy with our new car. Keith Burns was our sales associate and he was awesome! He was patient while we went through what options we wanted on our car. He kept us informed as to when it would be delivered. He helped us with the paperwork and kept that part simple. He explained all the options on the car when it arrived. We received five star service. And, the best part, NOBODY could beat their price. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
Gabrielle10 11/18/2011 9:00:41 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Troy Bock Customer Service: 5 Quality of Work: N/A Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Gusweiler GM Center: Excellent experience in purchasing a new GMC truck. Best price in the region on the vehicle I wanted. No pressure sales environment and lightning fast conclusion to deal. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
gabarr42 7/1/2011 12:47:30 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Sid Charles Summer Spears Rick Fagan Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Gusweiler GM Center: Sid Charles, Summer Spears, and Rick Fagan were very professional and courteous in working with me on a new car deal. I am very satisfied with the experience that I had with purchasing my new Cheverolet Cruze. I am enjoying my new car which fits my needs very well during this tough economical time period that Americans are experiencing.Warm Regards,Gary Barr Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
jpnickless 6/1/2011 7:33:01 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Nicki Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: N/A Pricing: 5 Overall Score: 5.0 My Review Of Gusweiler GM Center: Professional, Friendly and Customer Focused is my assessment of Nicki in the service department. A pleasure to deal with. Made me happy I bought from Gusweiler. From the first phone call to the pick up upon completion of service, I was made top feel like my business was important to the dealership and my satisfaction was a number one concern. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
dorothy6100 5/27/2011 8:24:20 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: summer spears Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Gusweiler GM Center: I visited Gusweiler to look at the new chevy traverse. There wasn't anything on the lot that covered all of the specifications that I wanted on a new car. Summer worked very hard to find the right one for my family. Summer, Sid, Max and some others were very kind and helpful. I definitely would recommend them to my friends. We purchased the new traverse the next Monday. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review