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Haddad Subaru

Pittsfield, MA

4.4
454 Reviews

652 East Street

Pittsfield, MA

01201

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454 Reviews of Haddad Subaru

July 17, 2025

Joe Rogers was wonderful to work with. He wanted to see me get a new Forester hybrid and he was able to make it work within my budget. I got a premium forester hybrid in the color river r More

by Roscoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Rodgers
July 16, 2025

Joe was a pleasure to work with! He helped me find the perfect Forester Hybrid that fit comfortably within my budget. From start to finish, the experience was smooth and enjoyable. W More

by Roscoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Rodgers
Jul 16, 2025 -

Haddad Subaru responded

Roscoe, this feedback means the world to us! Thank you for choosing Haddad Subaru and for sharing your experience. We wish you safe and happy travels ahead!

July 16, 2025

Reliable courteous efficient & a pleasant to deal with you. Love my Subaru everyone is excellent in their job More

by estac1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Jul 16, 2025 -

Haddad Subaru responded

Thank you for sharing your glowing feedback! We are happy to have you as a customer here at Haddad Subaru, and we look forward to seeing you again in the future.

July 16, 2025

It's been 10 years since we have purchased a car and this was one of the best car buying experience of my life. More

by calebcpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Rodgers
Jul 16, 2025 -

Haddad Subaru responded

Congratulations on your purchase! We are thrilled that we had the opportunity to make it so easy and positive for you. Thank you from all of us at Haddad Subaru!

July 16, 2025

They fixed my issue and took time with me to figure it out. I have purchased the last 3 Subaru from them. I would recommend them to friends and family. More

by Deniseeandrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
Jul 16, 2025 -

Haddad Subaru responded

Thank you for sharing your feedback here, Denise! We appreciate your loyal business and will pass along your kind words to the team. See you next time at Haddad Subaru!

July 03, 2025

I appreciate the extra time taken to see if they could find the source of a vibration I reported. I would have liked it if someone asked me if I had extra time also. And I won’t pay over $100 when I can g More

by Speed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Jul 05, 2025 -

Haddad Subaru responded

We appreciate your feedback on ways we can improve so we can better serve you in the future. Thank you!

June 28, 2025

Had to pick up a new registration form and get my new car inspected. I was told by the salesman that it would take 30 minutes. I got there around 2 and didn’t leave until after 4! I was the last person wa More

by lcutler5
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Solis
Jun 30, 2025 -

Haddad Subaru responded

I'm sorry to hear about your experience with the service department. We strive for efficiency and it's clear we fell short during your visit. I appreciate you bringing this to our attention, and I'd like to ensure a smoother process in the future. Please feel free to reach out if you'd like to discuss further or have any other concerns. Thank you, Liz Sheehan - Customer Relations Manager - 413-242-0110

June 26, 2025

Brianna was very knowledgeable and helped me arrange the necessary repairs which I was not aware was covered by my warranty. She also advised me that because I had only one month left on my warranty I shoul More

by willykane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Jul 01, 2025 -

Haddad Subaru responded

It's fantastic to hear that Brianna was able to assist you with your repairs and make the most of your warranty at Haddad Subaru. We're so glad you're enjoying that "new car" feeling again! Safe driving ahead!

June 26, 2025

Made the buying experience very easy and quick. Would recommend this dealership and salesperson without hesitation. More

by lcutler5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Solis
Jun 26, 2025 -

Haddad Subaru responded

We're delighted to hear that your buying experience was smooth and efficient at Haddad Subaru! Thank you for recommending our dealership and team. Enjoy your new vehicle!

June 21, 2025

The service was excellent and the people were very helpful. I needed a front end alignment and did not know where to go for good service. I was very pleased with how I was treated. More

by Glenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Solis, Joe Rodgers, Liz Sheehan, Tim "Swifty" Durrin, Scott Schiff, Carter Robert
Jun 23, 2025 -

Haddad Subaru responded

Glenda, we're thrilled to hear that you had an excellent experience with our team at Haddad Subaru! Thank you for trusting us with your front end alignment needs.

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