Haley Buick GMC Midlothian

very good Service Advisor Tom Presti has always given us excellent service. Always goes out of his way to help, explains everything and also gives us a written Service Advisor Tom Presti has always given us excellent service. Always goes out of his way to help, explains everything and also gives us a written report. More

Haley Buick was amazing because of Jabari My experience with Haley Buick was nothing short of awesome. No hassles, no games, no strangers trying to upsell me. Thank you very much. I will be My experience with Haley Buick was nothing short of awesome. No hassles, no games, no strangers trying to upsell me. Thank you very much. I will be back for sure. More

Going the extra mile! Ernie and Eloy did a terrific job helping me buy a truck a couple of weeks ago. Their service extended after the sales as well. After the purchase, I Ernie and Eloy did a terrific job helping me buy a truck a couple of weeks ago. Their service extended after the sales as well. After the purchase, I noticed a scratch on the door that wasn't there when I test drove it. I was concerned that they would think it happened after the sale (it didn't). No problem. They were quick to address the issue and help get it fixed. I also have a Buick Lacrosse -- and have found Haley's service to be equally superior! More

Great service I was really confused and had a tough time deciding which car I wanted. Jeff, my Salesman, made me feel comfortable and he was very patient. Gary help I was really confused and had a tough time deciding which car I wanted. Jeff, my Salesman, made me feel comfortable and he was very patient. Gary helped with my financing and although I had been preapproved by my credit union, he was certain that he could beat their interest rate. Gary was right and my interest rate came in at half of the credit union rate. Thanks Jeff and Gary for taking such good care of me. More

Exceptional Buying Experience Purchasing a new vehicle at many dealerships is not a pleasant experience. However, the professional sales team at Haley Buick-GMC made this buying ex Purchasing a new vehicle at many dealerships is not a pleasant experience. However, the professional sales team at Haley Buick-GMC made this buying experience easy. There was no high pressure sales tactics at Haley. They are straightforward and professional. The sales professionals worked with us to ensure the lowest purchase price and highest trade-in we could expect. Their goal was simple--total customer satisfaction. The demonstrated caring and desire to ensure our satisfaction has set the example for other dealerships to emulate. The purchase of our 2018 Buick Enclave was the sixth vehicle purchased by our family at Haley Buick-GMC. Each and every buying experience has been the same--exceptional !! I would sincerely like to thank Eloy Ayala, Jabari Mudiwa and Gary Woods for their desire to ensure a quality purchasing experience and going beyond the norm to ensure our total satisfaction. More

Excekkence Excellent service and attentiveness from Tom, Debbie and Barnes. Even when dealing with issues beyond their control they went out of their way to be Excellent service and attentiveness from Tom, Debbie and Barnes. Even when dealing with issues beyond their control they went out of their way to be apologetic, accommodating, helpful and pleasant. Appreciate very much their high level of customer service. More

Excellent Care I would like to thank Debbi Lewis, and Sherryl Pena for their gentle time and care they offered during my time of need. The level of compassion shown I would like to thank Debbi Lewis, and Sherryl Pena for their gentle time and care they offered during my time of need. The level of compassion shown was truly a blessing. As a woman, at times you are not always confident when entering an auto mechanic shop and when devastating news is offered it can be a whirlwind of uncertainty that can hit you like a ton of bricks. However, I am truly grateful for Debbie & Sherryl for taking that extra step and offering that extra touch to ensure EXCELLENT customer service and compassion was shown!! More

Jeff and the Haley Team made it happen! They said I would love my car, it would fit my budget, and that I'd take it home that day! They were pleasant, knowledgeable, and did not try to push They said I would love my car, it would fit my budget, and that I'd take it home that day! They were pleasant, knowledgeable, and did not try to push me out of my price range; a unique experience when buying a car. Just try it! More

Great Experience My past two car buying experiences were not the best. The test for me is if you wake up the next morning and still feel good about your purchase. Thi My past two car buying experiences were not the best. The test for me is if you wake up the next morning and still feel good about your purchase. This is the first time in many years when I can say I do still feel really good about my purchase. My car shopping experience began with a basic internet search followed shortly thereafter by a call from Jabari who sought to learn more about what kind of car I was looking for and how soon I could come in to test drive the car I originally thought I wanted. Our discussion helped me flush out what's important to me in a car. I asked him to call me back in a couple of weeks and he did. He was quite knowledgeable and honest with his answers to my many questions. Because of that, I told him I would not buy a car before coming to Haley Buick. From beginning to the end, I felt like I was his only customer. I appreciated his your patience and willingness to help me get the right car for me. I especially loved the fact that I didn't have to deal with 3 or 4 different people to process my car. Although everyone I came in contact with at the dealership seemed friendly and attentive The entire team must be commended creating a comfortable atmosphere. Special shout out to George and Jeff for your extra special help. Whenever I need another car, I will look for Jabari to help me find just the right one. More

Courteous and most professional service team ever! I called the day before to set up an appointment. I was scheduled the following afternoon. The Team at Haley Buick show a caring sense of concern fo I called the day before to set up an appointment. I was scheduled the following afternoon. The Team at Haley Buick show a caring sense of concern for their customers and are truly dedicated to each customer. Thank you HALEY BUICK - Richmond. I have made several trips to Haley Buick for tire emergencies. They have always serviced my needs with care, dedication and professionalism. It is great to have a GOOD NEIGHBOR in our neighborhood. Joan Dyer More