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Hall Mazda

Virginia Beach, VA

4.3
529 Reviews

4372 Holland Rd

Virginia Beach, VA

23452

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529 Reviews of Hall Mazda

June 23, 2009

I have very mixed emotions about my buying experience from Hall Mazda. I saw the car I wanted advertised for a very reasonable price, and I had a leased vehicle I needed to get out of because there was More

by kvndoom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Bessey, Zack Byrd
Jul 08, 2009 -

Hall Mazda responded

We truly wish that during your time at the dealership, you would have made us aware to how you were feeling. Unfortunately with many of the S Plans, unless the customer knows they qualify there is no way a dealer would know or be able to pre-verify this.We sure wish you would have brought that up to us during your visit. This is the first that we have heard about it. The interest rate decreased as a result of the amount you financed. We passed this reduction in rate on to you. We apologize that you did not have an experience with us that was up to your standards. We appreciate the time you took to write a review these steps only help us improve our level of customer service. When a customer is not completely satisfied we try our best to help in any way possible to make their experience better. Please let us know if there is anything that we can do to better serve you. Thanks, Phil Gorman General Manager Hall Mazda

June 04, 2009

Knowing what we wanted to purchase and how much we wanted to spend, after doing a couple years of research of Mazda vehicles, we decided to give Hall Mazda some business. Our sales person, David Bessey, was More

by J-n-B_Gio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bessey
May 28, 2009

We purchased two vehicles from Hall Mazda and David Bessey this year: a 2009 Tribute and a 2010 3. David was extremely accommodating and patient, allowing us to test drive several models, and even taki More

by MichaelJillMoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bessey
May 28, 2009

David was very kind and knowledgeable. I never felt pressured to make the purchase or to move to a higher price. He laid out the options, and allowed me to make my decision. He worked very hard to try More

by UVaEagle08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bessey
May 19, 2009

Having come from another new car dealership, I had low expectations. However, I was very pleasantly surprised. I had done a great deal of research and knew exactly what I wanted. Although they did not More

by ConnieScott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Zack, Steve
May 18, 2009

David was very helpful in helping me get what I needed. He was friendly and gave me all of the information I needed to know, no bs included, which was fantastic! Even a month after making my purchase, he h More

by mcglas005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bessey & Greg
May 15, 2009

Kudos to Greg in Service Dept! He puts the customer first & makes sure the work is done right the first time. I generally don't trust dealer service depts, but Greg has a great attitude, is a pleasure More

by VARoadster
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg
April 30, 2009

When i first went to Mazda david came to me greeting me with a smile. He asked me if there was anything that he could help me with, not knowing exactly what i wanted..he was very patient with me. He gave m More

by aestes123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
david and zack
April 23, 2009

My wife and I were amazed how well we were treated during our purchase of a new Miata. The experience was better than we received when purchasing Audi's and BMW's. Virgil Ware and Hall just make you feel g More

by karlfevans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virgil Ware
April 18, 2009

Interaction was pleasant, providing needed information. Interactions straight forward, but not " aggressive". WE felt we got a very fair trade value, ggod financing, and all the options we wanted in a new More

by drowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David,Bessey,Calvin Smith,Steve Davis
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