
Hall Mazda
Virginia Beach, VA
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529 Reviews of Hall Mazda
I have very mixed emotions about my buying experience from Hall Mazda. I saw the car I wanted advertised for a very reasonable price, and I had a leased vehicle I needed to get out of because there was from Hall Mazda. I saw the car I wanted advertised for a very reasonable price, and I had a leased vehicle I needed to get out of because there was no point in continuing to pay for a car I would never own. The part that makes me angriest about the whole deal, really, is the fact that the advertised price is a crock! The ad on the internet clearly states that the price of the car was 2300 dollars off the MSRP. Once I got there, they sternly refused to offer me anything but the 1000 dollar Mazda rebate. And they would not budge an inch on the price, even though I protested. They did not even tell me that I was eligible for S-Plan pricing, which unfortunately I found out after the fact. Because I was going in a few thousand upside-down with the trade-in, I didn't have a lot of bargaining leverage with the price. Unfortunately I had to yield, but it is frustrating because I went there specifically due to the advertised price. Zack then told me that since I couldn't put more down he would have to increase the trade-in value of my leased car to make up for it. He said "look, I just gave you 700 dollars to make this deal work." In reality, the final amount they offered was still over 1000 dollars less than what Carmax would have given me, but for some reason Carmax could not get the information they needed to pay off the lease, so I was forced to use a dealership to get rid of the car. I was not "given" anything... I was just "taken" for less. But I accepted this trade-in amount because I knew by signing that lease 2 years ago, I had brought this upon myself. They also tried to stick me with an interest rate that was over 2% higher than what my credit union offers. I called BS on that, and less than 5 minutes later I had a new offer printed up with the lower rates. I love cars, but this is why I hate the process of buying them. You have to fight against the sales personnel on every single aspect, and negotiate every single detail, or they will screw you any way they can! And any detail you miss can potentially cost you thousands of dollars. It is unbelievably stressful. More
Knowing what we wanted to purchase and how much we wanted to spend, after doing a couple years of research of Mazda vehicles, we decided to give Hall Mazda some business. Our sales person, David Bessey, was to spend, after doing a couple years of research of Mazda vehicles, we decided to give Hall Mazda some business. Our sales person, David Bessey, was great to work with. Although we were there to look at a pre-owned vehicle, he was very willing to show us all Mazda's available options after that vehicle didn't turn out to be the one we wanted. So we decided to look at a new Mazda 5. While we walked the lot and checked out a couple different models in the size we needed, the Mazda team did a great job getting maximum value for our trade in. The final pricing of the Mazda 5 for what we were looking for was very acceptable, and the trade in value made it a fairly easy decision to make. The finance dept worked hard to get us to the payments we required, and gave us lots of options to look over. The entire process only took a few hours, which included a couple test drives and walk throughs of the vehicles. Overall, it was a very pleasing experience and we would recommend David and any of the Hall Mazda staff to anyone looking to buy a new or used Mazda. ZOOM ZOOM! More
We purchased two vehicles from Hall Mazda and David Bessey this year: a 2009 Tribute and a 2010 3. David was extremely accommodating and patient, allowing us to test drive several models, and even taki Bessey this year: a 2009 Tribute and a 2010 3. David was extremely accommodating and patient, allowing us to test drive several models, and even taking us to a competitor to look at their vehicle! David's goal was obviously to make sure we got what we wanted. The "haggling" portion of the sale was painless. David and Calvin also made sure we got the maximum for our trade ins, which was a nice surprise, considering the age of the vehicles. Overall, we were very satisfied which is why we bought two vehicles in four months! We would recommend Hall, the Mazda brand, and David Bessey to anyone thinking of a new vehicle. Thank you! More
David was very kind and knowledgeable. I never felt pressured to make the purchase or to move to a higher price. He laid out the options, and allowed me to make my decision. He worked very hard to try pressured to make the purchase or to move to a higher price. He laid out the options, and allowed me to make my decision. He worked very hard to try to find a model with the options and features I requested even though I chose an unusual specification. I would highly recommend. More
Having come from another new car dealership, I had low expectations. However, I was very pleasantly surprised. I had done a great deal of research and knew exactly what I wanted. Although they did not expectations. However, I was very pleasantly surprised. I had done a great deal of research and knew exactly what I wanted. Although they did not have the Mazda 3 5 door hatchback that I wanted David (salesman) and Zach (salesmanager) found what I wanted at another dealership. It was only after it could be found that they started to work on the figures. I knew how I wanted to pay for the new car which was carefully thought through by the sales team including Steve (finance manager). I have purchased many cars in my life and I dread the experience. This time it was actually pleasant because it was friendly, considerate and importantly seamless. I am enjoying my new Mazda 3 and will have it serviced at Hall even though I will have to drive sixty miles and past other dealerships to get there. Connie Scott More
David was very helpful in helping me get what I needed. He was friendly and gave me all of the information I needed to know, no bs included, which was fantastic! Even a month after making my purchase, he h He was friendly and gave me all of the information I needed to know, no bs included, which was fantastic! Even a month after making my purchase, he has made sure I am completely satisfied with my purchase and has asked me to contact him if there are ever any problems or concerns I might have in the future. He has continuously gone above and beyond for me. Greg in the service department was also very friendly and helpful. He has a great attitude & makes customers feel appreciated. I was very satisfied with my experience. More
Kudos to Greg in Service Dept! He puts the customer first & makes sure the work is done right the first time. I generally don't trust dealer service depts, but Greg has a great attitude, is a pleasure first & makes sure the work is done right the first time. I generally don't trust dealer service depts, but Greg has a great attitude, is a pleasure to deal with, & through his actions makes customers feel appreciated. A very different experience for me, even different than other Hall dealers.... More
When i first went to Mazda david came to me greeting me with a smile. He asked me if there was anything that he could help me with, not knowing exactly what i wanted..he was very patient with me. He gave m with a smile. He asked me if there was anything that he could help me with, not knowing exactly what i wanted..he was very patient with me. He gave me all of my options went over them with me and told me what i should do to get what i did want.I had a very rocky start getting approved through my bank so i asked dave to see if i could get approved through one of theirs. Zack and david both pulled through for me getting me exactly what i had wanted. They went above and beyond for me. I was very satisfied with my experience. More
My wife and I were amazed how well we were treated during our purchase of a new Miata. The experience was better than we received when purchasing Audi's and BMW's. Virgil Ware and Hall just make you feel g our purchase of a new Miata. The experience was better than we received when purchasing Audi's and BMW's. Virgil Ware and Hall just make you feel good. We drove from Northern Virginia to Hall in Virginia Beach, and we are glad we did! More
Interaction was pleasant, providing needed information. Interactions straight forward, but not " aggressive". WE felt we got a very fair trade value, ggod financing, and all the options we wanted in a new Interactions straight forward, but not " aggressive". WE felt we got a very fair trade value, ggod financing, and all the options we wanted in a new car. All staff very welcoming and respectful and welll informed .Would defintelly recommend to friends and family. More