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Halladay Buick GMC - Service Center

Cheyenne, WY

4.6
117 Reviews

117 Reviews of Halladay Buick GMC - Service Center

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August 31, 2023

Cam Swedburg should be commended. The vehicle repairs were completed as promised. Dealership provided a courtesy wash as well as a military discount for my service. This vehicle had t More

by ROYOFOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bekah F
Report | Print
Sep 01, 2023 -

Halladay Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jim Casey | (307) 634-1511 | jcasey@halladaymotors.com

Helpful
August 31, 2023

Nice work everyone! ! Jessie kept me informed about the progress. My car looks good. Only dissatisfaction was the final detailing of the car. Thanks for all your hard wor More

by cwilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
Report | Print
Sep 01, 2023 -

Halladay Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jim Casey | (307) 634-1511 | jcasey@halladaymotors.com

Helpful
August 29, 2023

The staff and customer service employees are nice and professional. I’ll always use Halladay for my vehicles! More

by JULIANJR50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bekah F
Report | Print
Aug 31, 2023 -

Halladay Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jim Casey | (307) 634-1511 | jcasey@halladaymotors.com

Helpful
August 27, 2023

very fast service. very professional. every one was freindly and helpful. i will use them again when i have a problem More

by R78STINGER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bekah F
Report | Print
Aug 30, 2023 -

Halladay Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jim Casey | (307) 634-1511 | jcasey@halladaymotors.com

Helpful
August 25, 2023

The service was done quickly and I was informed about some other problems that have to be addresses. Very professional service dept More

by N.PAUSTIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bekah F
Report | Print
Aug 28, 2023 -

Halladay Buick GMC responded

Thank you for your kind words. We feel our service department is what makes Halladay Motors special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Jim Casey | (307) 634-1511 | jcasey@halladaymotors.com

Helpful
August 24, 2023

Service manager continually lied about when my pickup would be done. He lied 5 different times about when it would be done More

by PKINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cam
Report | Print
Aug 24, 2023 -

Halladay Buick GMC responded

Hi, it is disappointing for us to hear that your experience was anything less than great. Your feedback helps us improve, so thank you for taking the time to let us know how we did.

Helpful
August 23, 2023

Very accommodating and professional. I enjoy visiting the showroom and browsing while waiting for service dept More

by MARCIACHEESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bekah F
Report | Print
Aug 24, 2023 -

Halladay Buick GMC responded

Thank you for sharing your feedback!

Helpful
August 21, 2023

When you take a vehicle in you expect it to get fixed, two weeks later it still isn’t working More

by LOVELANDNADEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bekah F
Report | Print
Aug 23, 2023 -

Halladay Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jim Casey | (307) 634-1511 | jcasey@halladaymotors.com

Helpful
August 16, 2023

The service was done quickly and my car was washed. I was out of there in less than an hour. Just don’t like to see the TV on Fox News. More

by IJP4215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Aug 18, 2023 -

Halladay Buick GMC responded

I'm grateful for your kind words! Thank you for choosing us, and I can't wait to see you again in the future. Sincerely, Jim Casey | (307) 634-1511 | jcasey@halladaymotors.com

Helpful
August 14, 2023

The salesman was responsive and informative. The experience was a quick transaction with no pressure whatsoever. Overall a pleasant dealership experience. More

by BSWEAVER01
Recommend Dealer
Yes
Employees Worked With
Garrett
Report | Print
Aug 16, 2023 -

Halladay Buick GMC responded

Your fantastic review was awesome to read! Congratulations on your new vehicle. I am happy our sales team provided you with pressure-free, efficient and well-informed customer service. Sincerely, Jim Casey | (307) 634-1511 | jcasey@halladaymotors.com

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