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Handy Toyota - Service Center

St. Albans, VT

4.5
1,451 Reviews

1,451 Reviews of Handy Toyota - Service Center

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August 01, 2025

The Handy service department is consistently excellent. Proactive care keeps our car safe and gives us peace of mind. More

by Mike I.
Recommend Dealer
Yes
Employees Worked With
Errol Rule
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan DeVinny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Handy Toyota responded

Thank you for the review! We appreciate you leaving us one!

August 01, 2025

Courteous service , done in a timely manner. Answered all questions and performed schedule d service More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan DeVinny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Handy Toyota responded

Thanks for your review! We appreciate you leaving us one!

July 31, 2025

very happy with the service I received from megan and whole auto service center will recommend to any Toyota owner More

by howrmare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan DeVinny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Handy Toyota responded

Thank you for the review! We appreciate you leaving us one!

July 31, 2025

Very friendly and great customer service, he explained the status, process and went over paperwork More

by PamT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan Lefevre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Handy Toyota responded

Thanks for your review! We appreciate you leaving us one!

July 31, 2025

Check in and pickup were quick and efficient. Loved the updates and the videos from the mechanics as well. Great overall communication through the process. More

by lindseypmelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya Ness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Handy Toyota responded

Thank you for the review! We appreciate you leaving us one!

July 30, 2025

The service advisor was very thorough with her explanation of my truck‘s inspection, and I also received a text with video from the mechanic indicating what things were good and what things needed More

by willetstat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Handy Toyota responded

Thanks for your review! We appreciate you taking the time to leave us one!

July 25, 2025

I was able to get an appt quickly and the problem was diagnosed and fixed timely as well More

by isimon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Handy Toyota responded

Thanks for your review! We appreciate you leaving us one!

July 23, 2025

I have bought cars and had repairs done with Handy’s for many years now. I have always been very pleased with their service. Keep up the good work. More

by Bev.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Handy Toyota responded

Thanks for your review! We appreciate you leaving us one!

July 21, 2025

It was only my first time receiving service there. It was fairly quick seemed thorough More

by tortilla110110
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Barbagallo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Handy Toyota responded

Thank you for your feedback. It is always our intention to provide the best service every time. Is there anything we could do to get a better rating? We appreciate your business.

July 18, 2025

Went in for recall notice, was told I would given a complimentary vehicle, because they wanted it dropped off, and I had to go to work, but then they wouldn’t give me one because I don’t own a credit c More

by carol20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Paquette
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Laflam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Handy Toyota responded

Thank you for the feedback, we will use this information to ensure customers have a better experience moving forward. We are a Toyota Rental Dealer and have to follow very specific guidelines to ensure all parties have adequate insurance coverage in case of any incident. The card has a small hold placed on it in case of any damage or incidentals, this is a Toyota policy. The rental as long as it is returned according to the guidelines will be free. We appreciate the business, and hope you have a better experience with our team moving forward. Regards, Adam Luneau Handy Toyota

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