Handy Toyota

Handy Toyota
39 South Main Street
St. Albans, Vermont 05478

Sales: (888) 352-5749
Service: (888) 594-1392
Parts: (888) 447-8961

Manufacturer: Toyota

Most Reviewed Employees
Ali Kamal Ali Kamal
Certified Sales and Leasing Consultant
Adam Luneau Adam Luneau
Variable Operations Manager
Doug Jacques Doug Jacques
Sales and Leasing Consultant, Toyota Truck Champion
Tom Young Tom Young
Sales and Leasing Consultant
Kyle Palmer Kyle Palmer
Service Consultant
Kyle Ward Kyle Ward
Certified Sales Consultant
Joe Luneau Joe Luneau
Fixed Operations Manager
Sam Farrar Sam Farrar
Finance Manager
Patrick Bell Patrick Bell
Service Consultant
Steve Courville Steve Courville
Sales Manager
Need a New Car?

Dealership Amenities
Renewable Energy Education
Instant Financing
Free Cable Television
Genuine Toyota Parts Store
Comfortable Customer Lounge Area
Toyota Rental Car Service Onsite
Complimentary Shuttle Service
Loaner Car Service
Free Green Mountain Coffee
Early Bird/After Hours Key Drop-off
Free Wireless Internet
Pet Friendly Environment
Vending Machines Available

Hours of Operation
Sales/Showroom

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:30 AM - 4:30 PM

Sunday: Closed

Twenty-Four Month Rating: 4.8/5
347 Reviews
Handy Toyota

Overall Score: 5 Star Rating4.8





About Handy Toyota
Certified: Handy Toyota
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Handy Toyota has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Handy Toyota
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer!

~Customer satisfaction before, during, and after the sale is not only our commitment but is our pleasure!~

Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals.

At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.

John Sperry
5/16/2012 10:28:34 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jordan Mosher, Jackie Tatro

My Review of Handy Toyota:
Everyone at this dealership was friendly, courteous, patient and very helpful in the purchase of our new truck. They handled all our questions with respect and kindness and also gave us a great price on the truck. Jordan was absolutely fabulous and we would highly recommend him and this dealership to all our family and friends.

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MJL65
5/15/2012 9:14:33 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Patrick Bell, Sam Farrar, Doug Jacques

My Review of Handy Toyota:
Like a similar review I drove to Handy after a bad experience with service on a prior Toyota at a closer dealer (Heritage). I was pleased with the buying experience with salesperson Doug Jacques. Low pressure and worked at my pace. I felt the price was fair and customer service was excellent, especially after the sale when they continued to excel and make sure my new truck was exactly what I wanted. It is and I am very pleased. In my experience Toyotas are great vehicles, why not buy where you get great attention from sales, finance and the service team. I would recommend Handy if you are shopping for a vehicle in northern Vermont.

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jimem575
5/15/2012 6:05:41 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Courville, Doug Jacques, Kyle Palmer

My Review of Handy Toyota:
We have dealt with Handy Toyota for several years and have always had a great relationship and excellent service. We have no reason to go elsewhere. We recommend them to all our friends every opportunity we get. Whether it's sales with Doug or service with Kyle and the gang our rating would be A++++. Keep up the great work guys! Another successful lease and another happy customer.

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anky1421
4/30/2012 8:39:26 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Sam Farrar, Ali Kamal

My Review of Handy Toyota:
Hi, my name is Jordan Couture and my girlfriends name is Felicia Hanvey and we together purchased a brand new toyota today 4/30/2012. We dealt with Ali Kamal who got us into the brand new toyota that we left with and he was a pleasure to deal with and went out of his way completely to do everything he could to make our sale today as pleasant as possible and I would recommend him to any one of my friends or family in the future to deal with. We also dealt with Sam Farrar who handled the finance end of the sale and he was also a pleasure to deal with and made our visit comfortable and timely due to our short window of time, so with that said I would say overall our experience with both Ali and Sam at Handy Toyota in St. Albans in regards to the purchase of our brand new toyota was above my expectations and would do it again without hesitation.

Thanks, Jordan Couture and Felicia Hanvey

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jyeddo
4/21/2012 7:13:27 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Sam Farrar, Doug Jacques

My Review of Handy Toyota:
I was very pleased with the service I received on my visit today to buy a new truck. This is my second truck purchase from Handy and I couldnt be more pleased. Doug is a very nice guy and very easy to deal with and talk to. I am bery happy with how I was treated as a person and not as just a sale. I have a dealership 5 minutes from my home and I drove over an hour to purchase this vehicle from Handy. Sam in was also very easy to talk to an was plesant. Thank You for n easy, stress free car buying expierence.

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501Butler
4/17/2012 10:16:20 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Sam Farrar, Doug Jacques

My Review of Handy Toyota:
We were very impressed by this dealership and it's staff. Sales person was very friendly, helpful and very receptive to our requests and questions. This was by far our most pleasurable experience in purchasing a new vehicle and we appreciate the respect we were given by everyone we encountered there.Sam in finance was very thorough and timely during the process and really had it together! We were so pleased that we plan on making the trip from Plattsburgh,NY to St.Albans for the sevicing of our Tacoma a priority whenever possible.Other Toyota Dealerships should follow your example!

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whgoodjr
4/16/2012 7:30:38 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ali Kamal

My Review of Handy Toyota:
Had a lease 2009 Prius with Touring Package that had several body bangs that did not affect performance. Handy's offered me an excellent deal on a new 2012 Prius V - I love it! The trade-in and post purchase support getting to know all the intricacies of the new car have been handled efficiently and professionally in a very friendly fashion! I go in for my free 1500 mile check up Friday. Toyota Financial Services web site has also been easy to use.

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MelissaDion
4/13/2012 6:47:11 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Sam Farrar, Ali Kamal

My Review of Handy Toyota:
Everyone went out of there way to be friendly and helpful. I wasn't planning on buying a Toyota, but left there knowing the service was going to be what I wanted from the dealership. The convience of St Albans vs Burlington was also a plus. Hope my Rav4 is as good as my buying experience.

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Steliu
4/10/2012 11:20:18 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Sam Farrar, Adam Luneau, Kyle Ward

My Review of Handy Toyota:
This is a great Toyota Dealer you'd like to do business with. Very friendly and with price competitive. I rate it the best Toyota dealer in Vermont.

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kmclark210
4/8/2012 9:10:48 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Patrick Bell, Steve Courville, Ali Kamal, Joe Luneau, Kyle Palmer

My Review of Handy Toyota:
I keep going back to Handy, despite having another Toyota dealer much closer to my home. Handy Service has been consistent and reliable for the entire 15 years that I have been a customer.
Patrick Bell, Joe Luneau and Kyle Palmer are always helpful and straightforward with information. Add to that their sense of humor and it is always nice to visit Handy.
Ali Kamal is the only salesman I have ever encountered who does not push. Rather, he treats my husband and I as the careful buyers that we are. Manager Steve Courville is also straightforward and willing to explain everything from regional "trade-in" values to listing a car on Craig's list.
I highly recommend the Handy crew for a no nonsense, predictable and reliable experience.

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