Handy Toyota

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ali Kamal

My Review of Handy Toyota:
Two words to sum up my first, and not last experience at Handy Toyota (in case you don't want to read my essay):
Genuine.
Honest.
I was actually unaware that Handy even existed, as it is about 45min. from me and there is a local Toyota dealer in my town (Heritage), but thanks to a referral to Handy, and more specifically Ali Kamal, my experience was delightful (cheesy sounding I know, but it's the truth). I received a surprisingly fair & reasonable trade-in value for my '02 Xterra and after an amazing test drive (2010 Toyota Highland - wow!) that further pleasantly surprised me, coupled w/ the professionalism, knowledge, care & consideration from Ali, I was sold!! There were no salesy/gimmicky or hokey sales tactics or "this is the car for you", etc (which I've experienced elsewhere), it was just a natural sale & natural feeling, and I will gladly be referring business to Ali & Handy. It's well worth the extra drive given the welcoming environment and the personable and knowledgeable staff.
Furthermore, Handy is extremely competitive and fair in pricing. I was given a tour and introduced to some of the service dept. members, and that made me feel comfortable and welcome to bring my car there for service, w/o hesitation, based on the yrs of experience they shared w/ me.
Ali followed through on every promise, and has since followed up to inquire about how things have been since my purchase. It was easy to see why I was referred to him.
While I could continue on, I'll stop here, but I honestly could not ask for more...
-Derek G.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ali Kamal

My Review of Handy Toyota:
Love the small and personal touch. Dealership is very focused on customer satisfaction. Was able to match larger dealer pricing and had the new car ready with the additional service work I requested (tires). Ali Kamal as a sales person was very friendly and professional and I would suggest Handy Toyota to anyone looking to purchase a new Toyota.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Adam Luneau (On Line) and Tom Young (On Site)

My Review of Handy Toyota:
The experience I had at Handy Toyota was excellent! I was able to utilize their On Line service with Adam Luneau. Adam was exceptional with very fast feedback. He asked the right questions and included the necessary specs, photos and information as attachments in all of his emails to me... making my research and inevitable purchase/lease so much easier. All of the information Adam gathered for me was clearly and accurately kept on file and ready for whichever sales person at Handy's was ready to help me when I actually went there to test drive a vehicle. There was never any sort of pressure and yet I felt as if they were working hard to earn my business. To my delight I met up with Tom Young who became my sales contact. Tom was also quite organized, capable, calm and ironically a familiar face I had not seen in a while! Tom became my contact at Handy's and helped me through a very smooth and enjoyable car experience! As far as I'm concerned, Handy's Toyota is a "high quality" team. Adam Luneau and Tom Young are the reason!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Courville

My Review of Handy Toyota:
I have dealt with this dealer for the past 15 years. I have always found them to be very helpful and professional. We reached a fair price with a minimum of haggling.

My family and I fully expect that we will use this dealer the next time we are in the market for a car.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Doug Jacques

My Review of Handy Toyota:
This is the second car I have bought from Doug Jacques at Handy Toyota, he's always been great to deal with. I priced around and found Handy's to give me a fair deal/price on my 2010 Toyota compared to other dealerships, I like keeping my business local if possible. But let me say, when Doug quotes you a price there's no swaying him! Again, the price was fair.
I also had a wonderful experience with Toyota credit and with Krista in Handy's business office, all went very smoothly and easy.
I highly recommend this dealership.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Boomhower

My Review of Handy Toyota:
I have purchased two vehicles from Handy's and have been very satisfied with the original sales and the salesperson, Mike Boomhower. (Mike was the sales person when I purchased my first vehicle and I was very satisfied, so I approached him again when I wanted to buy my second vehicle.) He is very friendly, informative and very knowledgeable in his sales position. I would certainly recommend him to anyone who wanted to purchase a Toyota. He answered all questions I had. He was great! The service department is also excellent. I have had no problems or issues with the way they have taken care of my vehicles. I have dealt mainly with Joe and Kyle and they are very good. They are very friendly, knowledgeable and always willing to accomodate my needs. Handy's is a great dealership to deal with and I would definitely recommend them to anyone who wanted to purchase a Toyota. Thank you for giving me the opportunity to comment on my experiences with Handy's.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Doug Jacques

My Review of Handy Toyota:
We have purchased a few cars from Handy's and have had excellent sales and service experience every time. Doug is a joy to work with and went over everything with us very thoroughly. He found us just the RAV4 we were looking for and got it for us very quickly. Excellent personally, excellent cusomter service and an enjoyable transaction all the way around. The service department is one of the very best we have dealt with in our many years of car ownership. They are the only dealer we will buy from!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ali Kamal and Krista

My Review of Handy Toyota:
Ali Kamal our salesman was friendly and fair not pushy .He did a great job explaining all the features of the truck and going over the owners manual and warranties.Krista in the finance department also was a great help.We have purchased vehicles from this dealer and will again in the future.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Young

My Review of Handy Toyota:
Tom Young of Handy Toyota provided excellent assistance when I purchased my 2010
Toyota Corolla. He explained everything about the car, informed me how to sell my
old car, told me about all the rebates and tax deductions, made special efforts to to get my car as soon as possible, answered all my e-mails and telephone calls promptly, showed me all the features on the new automobile, and was friendly in my interactions with him. Most significantly, I felt that I could trust him in making this significant purchase for me of a new Toyota. I would certainly recommend him and the
dealership to others.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ali Kamai

My Review of Handy Toyota:
I have never been more pleased with a salesperson as I was with Ali. He was very patient,informed,friendly,and most of all honest. He went above and beyond for my daughter who also purchased a car from him and for that I am grateful as well. Followed up with a call and said his "door was always open" should I have any questions or concerns.
I would highly recommend this dealership and especially Ali.

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