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Hanlees Fairfield Toyota - Service Center

Fairfield, CA

4.7
951 Reviews

951 Reviews of Hanlees Fairfield Toyota - Service Center

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June 07, 2024

I waited less than 2 minutes before I was acknowledged and serviced. I was out the door with a rental car within 30 minutes More

by ROBERT_POSADAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan - Service Manager
June 06, 2024

Service is very quick and the representative is very helpful. Having a car wash provided would be awesome. More

by CAALLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

This was a horrible experience. Unprofessional and difficult to get on the phone. Never returned calls. More

by ANDREW@BANKOFANGUS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel
June 05, 2024

Vivian provided me with excellent customer service. Sad to say that’s rare now. She s definitely an asset to your establishment. Heartfelt gratitude,Vivian! More

by art.baris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian
June 05, 2024

Good customer service. I love my car they did that. I recommend people came to Hanlees Fairfield Toyota More

by SANGHOANG2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

The service representative was friendly, courteous and helpful. The appointment duration went as expected. Thanks! More

by RICK.CASSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 31, 2024

Employees are very friendly and they are Excellent, job was done on time,very informative and extremely helpful More

by OM_FROGOZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Quick service. Went in without an appointment, we were helped right away. Easy pezy! We will definitely be returning for future services. More

by HOTTIERAV4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan was very helpful accommodating us without an appointment. He was professional and very courteous.
May 30, 2024

I like the people and the service has been good so far. The only regret is not having car wash which previous owners had. More

by JEALEXANDER707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Courteous professional service advisor and car was serviced and out the door in less time tan expected More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ruiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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