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Hanlees Hilltop GMC
Richmond, CA
277 Reviews
Welcome to Hanlees Hilltop GMC in Richmond, CA!
Hanlees Hilltop GMC strives as a dealership that stresses the importance of customer service, dedication, hard work, and most importantly, family. We are proud to serve Richmond, San Pablo, Oakland, Walnut Creek, Albany, Berkeley, and surrounding communities in the San Francisco Bay Area as your local GMC dealership! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience! Our staff caters to the local Spanish-speaking community and is familiar and trained in Espanol to help make your car buying experience that much better.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 277 reviews
May 18, 2023
Service advisor was knowledgeable, helpful. Explained the process and time frame. Arraigned transportation back to the fire station. Called when job was completed and again arraigned transporta Explained the process and time frame. Arraigned transportation back to the fire station. Called when job was completed and again arraigned transportation. More
by FIREINSPECTOR
Verified CustomerEmployees Worked With
Jason
Helpful May 16, 2023
Service manager is very caring and takes cares of the mechanical issues really well. He also custom fits customer needs. He is very personable. The work is a high quality work, I feel my car is in goo mechanical issues really well. He also custom fits customer needs. He is very personable. The work is a high quality work, I feel my car is in good hands. More
by Karacasulugx
Employees Worked With
Jason is the Service Manager
May 16, 2023
Jason walked me through the recommended service for the mileage of my car. He also shared the error codes that his team would review and fix. He called midday with an update on completion and estimated cos mileage of my car. He also shared the error codes that his team would review and fix. He called midday with an update on completion and estimated cost. Excellent overall experience! More
by ERICCRONWALL
Employees Worked With
Jason
May 13, 2023
Good customer service everyone was friendly. They explained what service had been completed and made an appointment for me to return to get new tires. They explained what service had been completed and made an appointment for me to return to get new tires. More
by glendaroberts1947
Employees Worked With
Andrea
May 12, 2023
They were completely prepared with showing me the new Canyon model. It was a relaxed sales experience. I did purchase a 2023 Canyon AT4 that same day Canyon model. It was a relaxed sales experience. I did purchase a 2023 Canyon AT4 that same day More
by VINCENT14
Employees Worked With
Greg James and Siavash Amirmehrabi
