Hanlees Hilltop GMC - Service Center
Richmond, CA
245 Reviews of Hanlees Hilltop GMC - Service Center
welcoming professional knowledgeable i felt welcomed upon arrival the atmosphere set was professional !! jason himself very warm and knowledgeable . overall i had a great experience arrival the atmosphere set was professional !! jason himself very warm and knowledgeable . overall i had a great experience More
The dealership was fantastic overall and whoever I worked with was amazing. He was kind and respectful and made sure to help me confirm that everything was covered by my warranty. They had to call run circle with was amazing. He was kind and respectful and made sure to help me confirm that everything was covered by my warranty. They had to call run circles and call a whole bunch of people to try to fix my car and I really appreciate all the effort. My only complaint is that I did have to consistently call back for updates and I would've appreciated being reached out to with updates more often. More
Service was good. The shuttle share ride from lift or uber to the new shuttle service can be slower as took 30 minutes for the shuttle home until car was done with ser The shuttle share ride from lift or uber to the new shuttle service can be slower as took 30 minutes for the shuttle home until car was done with service I paid myself uber back to pick up my vehicle due to the long pickup time More
While the associate Lee, Young who welcomed me and processed my suv on December 26, was extremely helpful, went above and beyond to resolve my issue. Another associate was extremely rude and not willi processed my suv on December 26, was extremely helpful, went above and beyond to resolve my issue. Another associate was extremely rude and not willing to help at all when I asked about a missing part from my dash. More
Very professional staff, services reasonably priced and trustworthy, appointments are usually available when needed, walk ins are usually available for oil changes, tire rotations and simple repairs. trustworthy, appointments are usually available when needed, walk ins are usually available for oil changes, tire rotations and simple repairs. More
Jason was awesome. Very nice and communicative. I have found this dealership's service at the high end of pricing, which is why I gave a 4 Very nice and communicative. I have found this dealership's service at the high end of pricing, which is why I gave a 4 More