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Hanlees Napa Chrysler Dodge Jeep Ram - Service Center

Napa, CA

4.2
155 Reviews

155 Reviews of Hanlees Napa Chrysler Dodge Jeep Ram - Service Center

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July 20, 2025

After market Parts overpriced, not competitive enough. Otherwise service is good. filling space in here More

by KIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maui
July 19, 2025

I have Always had great experiences dealing with Hanlees. I have been with them since I purchased my car. More

by ramone1412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

They didn't a good job but didn't pay attention on the details. I got my pickup really wet and dirty so that is one of the reasons that make me think twice before to go back and get a service there. They More

by CEGRCS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mau Oregon
July 18, 2025

Paid 1500 dollars to fix a problem still not fixed. They refused to help me. More

by EZRACOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Christy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager.
July 17, 2025

Poor service personal, people, and poor comunication to customer service, miscomunication to some custumer, discrimination... More

by Flores.david25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Christy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Catabay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Guerrero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spears
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Lack of knowledge it meant And not following through with all paperwork having to go back and re-sign papers after I asked the person is there anything else that I need to do? On top of having to get a brand More

by WDSNIDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maui was very nice he tried to help to the best of his knowledge
July 17, 2025

The service department is easy to work with and keeps me well informed on the status of the work being done. More

by ARMYDAD54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maui and Jack in the service department are great.
July 16, 2025

Professional,friendly and knowledgeable employees. The service department is clean and neat and my service advisor was very helpful More

by AREELEM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maui
July 16, 2025

Great service team! First time customer as this is my first Wrangler. Maui set realistic expectations of how much time my service visit would take and they got me in and More

by TOKYOBYRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maui
July 13, 2025

Sales is horrible, Service dept wonderful. A real mixed bag! Would not purchase from again. More

by EVAGROSS81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maui
1
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