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Hanlees Napa Chrysler Dodge Jeep Ram - Service Center

Napa, CA

4.3
112 Reviews

112 Reviews of Hanlees Napa Chrysler Dodge Jeep Ram - Service Center

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April 03, 2024

Great attention to detail and very quick service, kept me informed the whole way throughout. More

by andysanchez513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Sanchez Contreras
March 20, 2024

It was good, but part of my service wasn't complete. Because the technician or parts were not available to finish last bit of warranty work. More

by Van
Recommend Dealer
Yes
Employees Worked With
No
January 27, 2024

Quick and easy Quick and easy he made sure what I needed was taken care of and I was on my way when needed More

by mit.wong2
Recommend Dealer
Yes
Employees Worked With
Jimmy
January 25, 2024

Jimmy Sanchez is the best, he know customer needs and gets it done. Thanks Jimmy More

by gc503985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Sanchez
January 13, 2024

Ramon and the woman were friendly, knowledgeable and professional. The only negative is there was no one to greet us at entry so we just started saying 'hello' until someone heard us. Otherwise the expe More

by MARYANNLENDALL
Recommend Dealer
Yes
Employees Worked With
Ramon and a woman in parts
December 30, 2023

Got the work done and driving without squeaking now! Thanks! They got the work done and now it's not squeaking anymore. Thank you! More

by Michaelbar1994
Recommend Dealer
Yes
Employees Worked With
Mitchell and Jimmy
December 29, 2023

I drove from tracy, over an hour away and was told my appointment was not canceled due to the tech calling in sick. I explained how inconvenient that was and that someone should have called to let me kno More

by Mrs.ygardner
Recommend Dealer
Yes
December 18, 2023

Good communication, completed a recall so no charge. Service writer was helpful and quoted other services. More

by Galaxyride62
Recommend Dealer
Yes
Employees Worked With
Mitchell
December 18, 2023

The experience was good, but you had my car too long and I didn't get a loaner car until the very end More

by JANEA
Recommend Dealer
Yes
Employees Worked With
Jimmy
December 15, 2023

Amazing You guys have a great team Thanks for everything I like the hospitality Thanks More

by l.k.27munoz
Recommend Dealer
Yes
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