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Hanlees Napa Volkswagen - Service Center

Napa, CA

4.6
342 Reviews

342 Reviews of Hanlees Napa Volkswagen - Service Center

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October 31, 2024

Christian and Luis did a great job on my vehicle. Couldn’t be be any happier More

by Otis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian service writer and Louis Mastertech
October 31, 2024

Great service! And they had good recommendations for a place to have lunch while I waited for my car to be serviced More

by NAPAWHITMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominique Clemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

Christian at the service center is a great and wonderful staff! He took care of my forester! More

by REUEL_D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian at Service Dept
October 09, 2024

Always service oriented and appreciate the ride home! Fair prices and let Me know the next service needs More

by dphairas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
October 03, 2024

Kevin is my service guy. He’s amazingly helpful and handles everything for me. Appreciate his help and positive attitude. More

by Keralyn King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
October 03, 2024

Hanlees Napa Subaru provides great service. Their advisors and technicians performed the required service for my vehicle and also let me know about other issues that need to be addressed - but More

by CGD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherry Cubanbang
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

They were Courteous. Concerned on the on giving good service. Respectful of the time I had to spend waiting. More

by PHYLLIS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Professional, friendly, organized, great communicators. Top notch staff! I love this place. I highly recommend. More

by MDSHURM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Christian was super helpful and responsive and made me feel taken care of and my car was safe to drive. More

by JULIEFALK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
September 21, 2024

Did what I asked and no more. Looks like they fixed my problem. Fairly priced. More

by LARRYLINDSAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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