Hanlees Napa Volkswagen - Service Center
Napa, CA
342 Reviews of Hanlees Napa Volkswagen - Service Center
I have always loved having Hanlees take care of my car, AND my car has always been in great shape! AND my car has always been in great shape! More
I feel that taking a full 3 hours to have a replacement Sportage key cut and programmed is too long ! This was after having an appointment days in advance and ordering a key weeks earlier. Sportage key cut and programmed is too long ! This was after having an appointment days in advance and ordering a key weeks earlier. More
Would have appreciated some bottled water in the waiting area. I was not offered a rude either. Didn’t need one but would be nice to know it’s available area. I was not offered a rude either. Didn’t need one but would be nice to know it’s available More
It took 6 weeks to have my car repaired. When I called they didn’t know what was being done. Had to call they would not keep me up to date and then always a new problem. Car less 60,000 mile When I called they didn’t know what was being done. Had to call they would not keep me up to date and then always a new problem. Car less 60,000 miles. More
Fantastic customer service. Friendly and professional. I drive 40 minutes to go to the Napa dealership for service when two others, Walnut Creek and Fairfield are closer to my Friendly and professional. I drive 40 minutes to go to the Napa dealership for service when two others, Walnut Creek and Fairfield are closer to my home. The other two simply don’t compare. More
Service representatives were courteous and professional. The service provided was very prompt and friendly. I liked getting a ride home to wait for my car. The service provided was very prompt and friendly. I liked getting a ride home to wait for my car. More