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Hanlees Napa Volkswagen - Service Center

Napa, CA

4.6
342 Reviews

342 Reviews of Hanlees Napa Volkswagen - Service Center

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May 25, 2023

Everything was smooth with my appointment and they finished service exactly when they predicted they would. More

by ARONOWP12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
May 24, 2023

This was my first visit. The service person, Jeanette, was very helpful. She listened well, seemed knowledgeable, and let us know exactly what to expect. She was also friend More

by Rogersradzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette
May 24, 2023

A small routine check up and all okay. Happy that it was reasonably priced. The next one will be too expensive. More

by SWISMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Fo not know her name.
May 23, 2023

Joey and his team provided excellent customer service! The technicians were super fast and completed my oil and tire rotation an hour ahead of the quoted time. More

by MARCBOWEN7000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
May 22, 2023

Two really helpful and nice employees took care of me at my check-in and checkout. Car was done on time too. I really like this dealership! More

by IVAN-M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Ryan
May 22, 2023

Great Customer Service! Very helpful and accommodating! Parts department have a very good staff! Very thorough and helpful! Service staff are very good-Specially Joseph! More

by REUEL_D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Ryan
May 20, 2023

Second time I’ve been to this location and the service was great. No hiccups and always friendly and professional. More

by HILLARY.D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Ryan
May 19, 2023

This place was the best. If i could i would bring all of my cars here. Everyone is so nice especially the cashier. Both of those girls helped me, and were completely wonderfu More

by CASSIDY.SALINAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy Salinas, Sarah Velazquez, Janette Villalba, Joey Lebrocquy
May 18, 2023

Car was completed before time noted. Really like this dealership They really try and make you feel your taking care of. More

by RMOORE8489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Ryan
May 18, 2023

Everything was great, got in and out in an hour for my 54k mile service. Staff was friendly and helpful. More

by CHRISBACK89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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