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Hansel Toyota

Petaluma, CA

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rated
343 Reviews

1125 Auto Center Dr

Petaluma, CA

94952

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343 Reviews of Hansel Toyota

February 17, 2021

Victor in Service is great and Pam in Parts is great also! Shuttle driver Tim is super too!. Clean safe environment. Work done sooner than promised. More

by m0013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor and Pam
February 17, 2021

The Riveras brothers were great to work with they make people feel comfortable and understand. Thank you to to them for the experience at Hansel Honda More

by mcweerts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dillon Riveras and his brother
February 16, 2021

Kevin Miller and Christian Hiner were great to work with - very professional and personable. They did not pressure us and worked with our needs and requests. More

by DougS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Miller, Christian Hiner
February 15, 2021

Maria listened to us very patiently and then helped us find an auto that met all our needs. She worked quickly as we are seniors and were tiring. She fully explained everything to our complete satisfactio More

by Ladickieson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Fernandez
February 14, 2021

We had an excellent experience at Hansel Toyota. Our sales associate, Logan, was professional, knowledgeable, accommodating and very patient with all of our questions. It was a no-pressure well-paced p More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan
February 12, 2021

25,000 mile service was completed in less than 1 hour which was great. Waiting area is large enough for social distancing and very comfortable. More

by JAWS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor assigned
February 10, 2021

Adam and Brandyn were both highly professional and helpful. My truck was serviced without a hint of a problem. I always enjoy their family atmosphere. More

by r.oertel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Dominguez, Brandyn Tomkovich
February 04, 2021

Hansel Toyota in Petaluma has always provided excellent customer service both in the sales area and service area. That is what brings us back to Toyota time and time again. Terrific personnel. More

by ahoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam was terrific - knowledgeable, professional and pleasant
February 03, 2021

The service person is always very welcoming. Keeps you informed of how long you need to wait and what services are going to be performed. More

by elliev1189
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
February 02, 2021

It started off were the lady wouldn't let me drop my car off early so I called back and talked with will in service and he said no problem with that More

by Fastmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will from service
2
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