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Harbor Nissan

Port Charlotte, FL

Overview
Employees
Reviews
Vehicles
4.3
3,099 Reviews
Harbor Nissan is a state of the art auto dealership celebrating 50 years serving our community, we sell New Nissan Vehicles and all makes of used vehicles. Our goal is to make your car buying experience the best possible. Harbor Nissan's dealership offers a wide variety of new and used cars, Nissan incentives, service specials, and Nissan parts savings. Conveniently located in Port Charlotte, FL we also serve Punta Gorda, FL and North Port, FL, Cape Coral, FL. If you're looking to purchase your new dream car, you've come to the right place. At Harbor Nissan we pride ourselves on being the most reliable and trustworthy Nissan and used car dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! We're the kind of Nissan dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration. It's a lot to wrap your head around but at Harbor Nissan we do our best to make the car buying experience an easy one. We're the kind of Port Charlotte, FL car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Port Charlotte, FL Nissan and used car dealer that strives for 100% customer satisfaction.
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4336 Tamiami Trail

Port Charlotte, FL

33980

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Showing 3,099 reviews

September 01, 2017

Service The personnel go above and beyond... Highly would recommend this car dealership. The new manager, thank you for taking the time to talk with us. Se More

by DEMILY51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Rusch
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September 01, 2017

Fantastic group of people! We had a problem with our tires, one was down to 11 pounds, not good. We stopped in without an appointment, discussed our problem and they took over More

by ghjr303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Bennett
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September 01, 2017

Harbor Nissan Michael Longo was exceptional in providing us with the exact car we desired. He worked tirelessly trying to achieve our goal for the car and the price More

by sjb1818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Longo
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September 01, 2017

Bait and switch I've leased three cars from Harbor Nissan over the years and have always had nothing but great things to say about them...until now. Free oil changes More

by Mike12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
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Sep 15, 2017 -

Harbor Nissan responded

Hello, Mike. Thank you for your feedback regarding your recent visit and your experience in our service department. We certainly appreciate you taking the time to voice your concerns. While the four free oil changes did save some people money, it did not save for everyone. Just as this modification in the ".com" sticker program will save some people significantly more on their service work while with others it may not. Our goal was to try to extend more savings to more people, especially with the change in recommended servicing for vehicle. We are sorry that you feel the discount program will no longer be of benefit to you. Our Service Director or Owner Loyalty Manager would welcome the opportunity to visit with you one-on-one regarding the issues that are of most importance to you. As we do not have enough information in your review to reach out to you personally, we would kindly ask that you contact our dealership so we can address the situation and hopefully make amends. Your continued patronage is very important to us and we want to do what we can to maintain a long-lasting relationship with you.

Helpful
September 01, 2017

Need to work on customer service skills I drove my car into the service lane and no attendant was available to greet me. I was at all concerned about that and simply took my keys and went in More

by bennet28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Did not get a name
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August 31, 2017

False advertising and no way to run a business. Dealer at purchase time claimed I would have free oil changes for life of car. Went in for oil change and they said they are not doing free oil change More

by kgahlgrim
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Stephanie Dodge , Michael Moore
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Sep 14, 2017 -

Harbor Nissan responded

We apologize that you were not notified prior to your visit to the dealership to the modification of the ".com" sticker program. The modification is intended to save our customers more money by providing discounts on ALL service work performed on their vehicles. As we do not have enough information to contact you directly, we would appreciate if you could contact our Owner Loyalty Manager so she can listen to your concerns and address the issues you presented.

Helpful
August 31, 2017

Need some honesty I was told that the tire had to be replaced since the nail was too close to the side. I showed Jim my invoice papers showing purchased coverage for ti More

by JGMD
Customer Service
Recommend Dealer
No
Employees Worked With
James Lane
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Sep 14, 2017 -

Harbor Nissan responded

We are so sorry that you received conflicting messages in our service department. Our Owner Loyalty Manager would like to get to the root of the issue. As we do not have contact information for you if you would contact the Dealership and ask for Chris at extension 285, she would like to visit with you to hear the whole story. We want to make sure all of our employees understand the different coverages so we can prevent this from happening to other customers.

Helpful
August 31, 2017

Great Experience & Knowledgeble Salesman Mike Longo helped me find the car I wanted quickly. He was knowledgeable about all of the features. He showed me the difference between the models S, More

by Raa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Longo, James Pool, Robert Savettiere
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August 30, 2017

Horrible experience Gave wrong information about vehicles features and remaining manufacturers warranty information. He promised items that were not delivered, acted rush More

by Mlowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam Spears
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Sep 13, 2017 -

Harbor Nissan responded

We are so sorry you had an unsatisfactory experience during the sales process at Harbor Nissan. Our Owner Loyalty Manager would like to have the opportunity to visit with you regarding your concerns. We strive for customer satisfaction, so when we see that our customers are unhappy, we want to do what we can to remedy the situation.

Helpful
August 30, 2017

No free oil change Bought my Altima here knowing they had free oil changes for the time I own the car which was confirmed by the salesman as long as I leave their sticke More

by BABYDOLLSMOM
Recommend Dealer
No
Employees Worked With
Danielle Bennett
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Sep 13, 2017 -

Harbor Nissan responded

We apologize that you were not notified prior to your visit to the dealership to the modification of the ".com" sticker program. We intended to save our customers more money by providing discounts on all service work performed on their vehicles. As we do not have enough information to contact you directly, we would appreciate if you could contact our Owner Loyalty Manager so she can listen to your concerns and address the issues you presented.

Helpful
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