Harbor Nissan

Unproffessional A radio replacement was ordered. After I was told it would only take a week to arrive, it took more than a month. I scheduled my appointment and the A radio replacement was ordered. After I was told it would only take a week to arrive, it took more than a month. I scheduled my appointment and then had to reschedule it. At no time did anyone on the phone tell me that I had 30 days to reschedule or the radio would be sent back. When I arrived to get the radio installed, no one seemed to notice that the radio was not there. After repeating myself several times that I was the one calling in inquiring when my radio would arrive and that no one had told me anything, the Manager at the service desk, had the audacity to tell me that I needed to make sure I make an appointment on time. I was the one calling in and if you kept records you would have seen that. The radio took over 30 days to arrive. The ball was dropped twice. Once by telling me it would arrive in one week and second no one told me I had 30 days to schedule, not once but twice. Due to my schedule I had to reschedule my appointment and no one told me this. After arriving at your service department the manager tried to give me an attitude as if I had not brought my car in on time. I don't remember her name but she was there on Saturday 5/27 at 10:15 am. I was now told that the radio would take about a week. However I received a call on 5/30 (3 days later) from Amir, that my radio had arrived. How odd. I believe the radio was there all this time but no one could find it. Because of my schedule I can only bring it in on Saturday. Amir told me that i needed to come in sooner because again my radio would be sent back. I have a job like everyone else and can't be expected for me to drop what I am doing because now I am being warned (basically threatened) that it would be sent back. I was in the process of bringing my car in for a trade in. I am now reconsidering it. I don't do business when there is no trust. More

Good deals but inconsiderate salesman I liked the deal i got but my salesman was horrible. He ignored m most of the time. Done my paperwork wrong. He even ignored me at the end when I got I liked the deal i got but my salesman was horrible. He ignored m most of the time. Done my paperwork wrong. He even ignored me at the end when I got my license plate to put on my car. I had another salesman put the license plate on. I sat two evenings at harbor nissan and never got treated fair as a person. The salesman I had was last named king. If it wasn't for james pool i would of walked out the first day. More

oil change They did an amazing job and was very quick in getting my car down. As a busy mom it is very important that things get done fast. Also, I don't remembe They did an amazing job and was very quick in getting my car down. As a busy mom it is very important that things get done fast. Also, I don't remember the gentlemens name but he was very respectful and helped answer a few questions I had about my brakes in my car. And one of your salesman was also very helpful with answering a few questions I had.Gene helped answer a few questions I had about future purchase More

Super Service Wow! Needed a service installation on a SATURDAY got right in and out. Wow! Quick Friendly and professional. Would recommend Harbor Nissan to every on Wow! Needed a service installation on a SATURDAY got right in and out. Wow! Quick Friendly and professional. Would recommend Harbor Nissan to every one. More

Overall The place was not packed and it was slower then the days it was packed been getin slowly slower every time i get service,but other then that i appreci The place was not packed and it was slower then the days it was packed been getin slowly slower every time i get service,but other then that i appreciate everything yall provide. More

fast and proffessional dropped my car off around 10am and I came back in 2 hours. it was washed, vacuumed and ready to go! Excellent Experience! I will be back for sure!! dropped my car off around 10am and I came back in 2 hours. it was washed, vacuumed and ready to go! Excellent Experience! I will be back for sure!! More

Parteesammy I had a over heating problem with my Jeep and between the service department and our salesman CJ they took care of it with no cost out of my pocket. I had a over heating problem with my Jeep and between the service department and our salesman CJ they took care of it with no cost out of my pocket. More

Oil change First oil change on this car. Good service with Danielle explaining all they did in the oil change and all points check. She mentioned that tires cou First oil change on this car. Good service with Danielle explaining all they did in the oil change and all points check. She mentioned that tires could be rotated in another 1,000 miles so we went ahead and had done that day as we will be going on a trip. More

oil change and warranty work came in for an oil change and tire rotation as well as a warranty issue. the car was ready in 20 minutes,oil change and rotation were done but the war came in for an oil change and tire rotation as well as a warranty issue. the car was ready in 20 minutes,oil change and rotation were done but the warranty problem was not fixed in fact looking at the R.O. it was not even listed so I don't believe an ASE tech. even looked at the problem,(issue still there,i.e.shaking when at a stop )then when leaving the dealership I saw the oil change sticker stating that the battery was no good so in calling the dealer back when I got home I was told that the tester was not working correctly and to disregard the sticker and the battery should be fine. the service writer was very knowledgeable about Nissan. More

Very friendly They forgot to wash my car. I was happy that they vacuumed it but every time I go there they call the wrong phone number and I never get a call from t They forgot to wash my car. I was happy that they vacuumed it but every time I go there they call the wrong phone number and I never get a call from them they tried to fix it every time in the same phone number pops back up so hopefully this time when they try to change it it worked hopefully More