Even though I have taken my vehicle in several times for different work to be performed on it, the service department is very pleasant every time I have been there. The warm smiles and addressing by name really puts the initial problem behind for a few minutes. While waiting, I have walked to the dealership itself. Again, just the warm greetings you get from all while your there really makes you feel like home. Hardee Ford has a wonderful staff in both sales and service. I would not hesitate to recommend anyone to them for long term basis.