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Harper INFINITI

Knoxville, TN

4.9
434 Reviews

9737 Kingston Pike

Knoxville, TN

37922

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Showing 434 reviews

February 14, 2023

Very informative and prompt with providing information. Very professional and engaged. They take care of their customers. More

by Dockmates
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcus Sells
Feb 15, 2023 -

Harper INFINITI responded

This is great to hear! We are grateful to have your business. Thanks for taking the time to leave us a review! - Harper INFINITI Team

February 10, 2023

Marcus and the entire service department are absolutely the best. I always feel like they care about me as a person. Always very helpful and clean my vehicle like a whistle!! Love them!! More

by Kadublin865
Purchase Time
Recommend Dealer
Yes
Employees Worked With
I don’t know his name but he washed my car pulled out to me he also has locs, Phillip Weaver, Marcus Sells
Feb 13, 2023 -

Harper INFINITI responded

We are thrilled to hear that Marcus and the service team have provided consistently fantastic assistance. Thank you for being a loyal client of Harper INFINITI!

February 09, 2023

I seem to always have a good experience when I utilize the services of Harper Infinity. Service technician Eric Liner always is very friendly and helpful and the servicing of my vehicle. I would rate them More

by William.Warner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Liner is a five star , Phillip Weaver
Feb 09, 2023 -

Harper INFINITI responded

We are so glad to have you as a loyal customer, William. Eric will appreciate the shoutout. Thank you, from the Harper INFINITI team!

February 09, 2023

Such great service and wonderful people. Eric always is so helpful and kind! I am consistently greeted with smiling faces and people who want to help! More

by tnheather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric , Matt Stegall, Tom McNair, Zack Hester, Mark Byrd, Phillip Weaver
Feb 09, 2023 -

Harper INFINITI responded

It's wonderful to hear that Eric and the Harper INFINITI team deliver five-star customer service! Thank you for sharing and supporting our business.

February 03, 2023

Very professional service from the time I arrived until the time my vehicle was returnef More

by luchffl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McNair, Zack Hester, Mark Byrd, Phillip Weaver
Feb 03, 2023 -

Harper INFINITI responded

Thank you for the review! We appreciate your support and hope to see you back again at Harper INFINITI!

February 02, 2023

I went to get an oil change after leaving the dentist office. I received excellent service, before I got comfortable the service was complete. Richard was understanding regarding the free car wash by giv More

by pmc0628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard, Phillip Weaver
Feb 02, 2023 -

Harper INFINITI responded

Thank you for the kind words and thoughtful review! We are delighted that Richard and our team provided you with top-notch service and we look forward to assisting you next time. -- Harper INFINITI Team

February 01, 2023

I only take my car here, and they give me tje most perfect service every time. More

by Toma Willis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard James (5 stars), Zack Hester, Phillip Weaver
Feb 01, 2023 -

Harper INFINITI responded

Your continued support means the world to us, Toma! Thank you so much for supporting Harper INFINITI and please let us know if you need anything down the line!

January 30, 2023

You all were great. My wife brought her car in to have it checked out you found the problem gave her a loner got hers fix the next day. What service More

by Chris.akins1955
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McNair, Zack Hester, Mark Byrd, Phillip Weaver
Jan 31, 2023 -

Harper INFINITI responded

Thank you, Chris! It was our pleasure to offer your wife timely service. Thank you for supporting Harper INFINITI with your great review!

January 26, 2023

I was very impressed with the work done on my car. Eric was very professional and it was appreciated. Very friendly and helpful. More

by Blue heaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in service
Jan 27, 2023 -

Harper INFINITI responded

Thanks for the 5-star review of Harper INFINITI! Eric will appreciate the shoutout.

Jan 27, 2023 -

Blue heaven responded

You all deserve it.

January 25, 2023

Outstanding Service department. Excellent attention to detail and explain vehicle needs in clear and understandable terms. More

by wadeherrell1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
Jan 26, 2023 -

Harper INFINITI responded

We're so happy to hear that our team provided you with stellar service! Thank you for trusting Harper INFINITI!