
Harry's on the Hill
Asheville, NC
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38 Reviews of Harry's on the Hill
This dealership had my truck in their shop for over 21 weeks between October 30th of 2024 and May 22nd of 2025, originally brought in for a simple timing chain replacement. They installed a brand new fact weeks between October 30th of 2024 and May 22nd of 2025, originally brought in for a simple timing chain replacement. They installed a brand new factory engine with a full 100K mile warranty (that I had to pay for!), and it still leaks oil and has the check engine light on. This is incredible that GMC factory certified mechanics at the GMC dealership can't fix the problems on a GMC truck, after over five months of working on it. GMC customer service says they cant help in any way, that I am responsible to pay for any further work. So to get this straight, a factory certified GMC mechanic at a GMC dealership installed a brand new factory motor with a 100,000 mile full factory warranty, and since I got it back the check engine light has stayed on, and it leaks oil every day, I had to add more than two quarts between oil changes, but I should pay for that. I am going to take the truck somewhere else and pay another mechanic to fix all of the problems created by the factory certified mechanics at the dealership. More
This is absolutely the worst place! They NEVER return a phone call, NEVER respond to an email and will happily keep you waiting for months for a part. AND if you go in there to ask what They NEVER return a phone call, NEVER respond to an email and will happily keep you waiting for months for a part. AND if you go in there to ask what's going on the front of the desk women will act as if you're inconveniencing them. After waiting months i gave up. I called Veteran's Collision, who answer the phone, and they got me in with in 2 weeks!! More
In spite of being there for an unexpected reason, a visit to Harry’s is always a joy! What wonderful people! Dear Donald goes above and beyond. Thank you Candace and all so much for fixing my Yukon and fo to Harry’s is always a joy! What wonderful people! Dear Donald goes above and beyond. Thank you Candace and all so much for fixing my Yukon and for being such great folks. 💙💜🩷 More
The first experience was great. This last visit was a long wait and the mechanic who was looking at my car went to lunch or something because my car sat on the hydronic lift for a l This last visit was a long wait and the mechanic who was looking at my car went to lunch or something because my car sat on the hydronic lift for a long time with no one around. Finally got my check in person to go find him. xx in 9 I was early check out 2. More
TJ and his team are the best in the business, not just in Asheville, but anywhere. The attention to detail is flawless. They work miracles on cars I would have thought were hopeless. Also, TJ does all of thi Asheville, but anywhere. The attention to detail is flawless. They work miracles on cars I would have thought were hopeless. Also, TJ does all of this with the utmost integrity. Many thanks! More
Buyer beware. I bought a 2024 GMC Sierra SLT X31 off-road truck from Harry’s. Key word here. OFF ROAD!! I bought the truck specifically to pull my bass boat to tou I bought a 2024 GMC Sierra SLT X31 off-road truck from Harry’s. Key word here. OFF ROAD!! I bought the truck specifically to pull my bass boat to tournaments. This truck has only 1 leaf spring!!!!! ONE!!! Off road truck??? It almost bottoms out over speed bumps. Squats a ton with my bass boat. The manager was supposed to call me back to discuss the issue but I guess he has more pressing issues than my 62k car/truck with a bed on it!!! So now I have to drop $1500 to buy an air lift for the suspension to tow a bass boat!! My wife’s 4 runner doesn’t squat this much. Side note: less than 3000 miles and the back up camera keeps going black screen. They can’t duplicate the problem in the shop. Go figure. You got me once Harry’s. Never again! Not impressed with this place. I have a glowing review after purchasing it. The honeymoon is over now so I don’t exist. More