Hawk Volkswagen of Joliet

My vehicle purchase was a true pleasure. Working together with Martin, I was able to find a vehicle that was a perfect fit for me. Detail oriented and well educated salesman with excellent communication skil with Martin, I was able to find a vehicle that was a perfect fit for me. Detail oriented and well educated salesman with excellent communication skills, Martin seemed to care more about me than my purchase, and that's not been typical in my auto purchase history. I enjoyed spending time at the dealership and Martin took great care of me. From information to negotiations to the sale, Martin was professional and personable. Not once did I feel pressured or hounded. I was also able to work with Tom Sellars for the "tough" negotiations - and by tough - I mean EASY. Tom was straightforward, used plain speak and gave me the best price for my purchase and amount on my trade. Adding to my excellent interactions with Martin and Tom, I worked with Phil Gomez during financing. Phil was relentless in finding me the right financing, even calling me the week after my purchase with good news that he had found me a lower interest rate loan! I highly recommend Martin and the team at D'Arcy Volkswagen. I plan to be a D'Arcy customer for life and eagerly refer everyone I know to the dealership. More

I have been doing business with D'Arcy Motors since 2001 so when I was thinking about purchasing a VW, I already knew the dealership I was going to do business with. When I went to D'Arcy VW, I was introdu so when I was thinking about purchasing a VW, I already knew the dealership I was going to do business with. When I went to D'Arcy VW, I was introduced to Lauren Gall. There were 2 models I was interested in. The Passat and the CC. Lauren arranged a test drive for both vehicles in which I could drive it home and keep both vehicles overnight. I chose the VW CC. When it came time for me to pick up the vehicle, Lauren sat with me and went over everything inside and outside the vehicle. Her expertise and professionalism are an asset to D'Arcy VW. I will definitely refer her to anyone that is interested in purchasing a VW. Regards, Stephanie Boban More

I stopped in the dealership to look at a Jetta TDI. I I stopped in the dealership to look at a Jetta TDI. I wasn`t really looking to buy a new car but Lauren took the time to show me several different ca I stopped in the dealership to look at a Jetta TDI. I wasn`t really looking to buy a new car but Lauren took the time to show me several different cars,explaining the benifits of each car. I was able to drive a couple of different cars and ended up choosing a Passat se.Lauren asked what would it take to make a deal.I gave her a payment and she came back with a lower number,never once pressuring us regardless of how many times I flipped from car to car. I chose a the Passat se demo,and after putting numbers together I was told I gave the wrong payoff figure on my trade and the numbers would change,at that point,the finance manager,Phil Gomez took over and worked on the figures and kept the affordable. After signing the contract, Lauren took my wife and I into the service bay and showed us how to use all the features of the car. I took the car home,I noticed some things were missing. (The car was a Demo) I called Lauren later in the day and she made sure the missing items were replaced at no charge. I am 51 years old and have been buying cars since I was 16,never before have I been treated so well. Since the day I brought the car home,Lauren has called several times to make sure I`m not having any problems and has even set up my first service apointment. More

I have and will continue to recommend this dealership,they alway find a way to change the way you think about buying a car.the whole team goes above and beyond for all your needs. dealership,they alway find a way to change the way you think about buying a car.the whole team goes above and beyond for all your needs. More