Hayes Dodge Chrysler Jeep Ram Lawrenceville

WELL LET ME START OFF WITH SAYING THANK YOU SO MUCH JP KIM. I AM TO THE 100TH DEGREE SATISFIED WITH MY NEW VEHICLE. I SEARCHED AND SEARCH EVERY OTHER CAR DEALER/ASSOCIATE NEVER CARED FOR WHAT I WAS REALLY KIM. I AM TO THE 100TH DEGREE SATISFIED WITH MY NEW VEHICLE. I SEARCHED AND SEARCH EVERY OTHER CAR DEALER/ASSOCIATE NEVER CARED FOR WHAT I WAS REALLY LOOKING FOR JUST THREW CARS AT ME. ON THE OTHER HAND JP KIM I TOLD HIM WHAT I NEEDED/WANTED AND THAT AND MORE WAS DELIVERED. JP GAVE ME OPTIONS AND KNEW HIS VEHICLES, HE WAS ABLE TO SHOW/TELL ME COMPARISONS WITHOUT LOSING MY NEEDS/WANTS. THE PROCESS WAS ABOUT 4 HOURS LONG BUT DIDN'T FEEL LIKE IT, JP MADE SURE HE CHECKED ON ME AND KEPT ME OCCUPIED WHILE WAITING FOR APPROVALS AND ALL. JP WAS FULL OF ENERGY NEVER NEGATIVE EVEN THOUGH I WAS A LITTLE WORRIED. THE END RESULT WAS MARVELOUS I WENT FROM A MARRON CRYSLER 200 THAT HAD NO SPACE LIGHT INTERIOR NO TINT OR SPECIAL FEATURE TO A STORM DODGE JOURNEY FITS 7 PASSENGERS BLACK INTERIOR PUSH TO START TOUCH SCREEN AND CAN GO ON FOR DAYS. THANK YOU SO MUCH. YOUR SATISFIED CUSTOMER, GARCIA. More

This is the second van that my wife and I have purchased from "Friendly" Bob. In both of our vans (one leased, one purchased) he has been the most down to earth salesperson I have worked with. There are n from "Friendly" Bob. In both of our vans (one leased, one purchased) he has been the most down to earth salesperson I have worked with. There are no such things as 'dumb" questions. He has the patience of Job, This has by far been my best experience in purchasing a new vehicle. There was none of the high pressure tactics that we have ran into at other dealerships. We were treated with respect and honesty. I wish we were in the market for another vehicle just so I could use Bob again. Thank you for what you do! More

Valerie Anderson was great!!!!!!! I came all the way from Huntsville, AL to purchase a Dodge Charger an it was the best purchase I made. She keep great communication with me. Informed me on what to do, bring Huntsville, AL to purchase a Dodge Charger an it was the best purchase I made. She keep great communication with me. Informed me on what to do, bring, and fax over to the dealership. She was awesome people go see Valerie!!!!!!!!!!!!!!!!?????????????????? More

Originally I came into Hayes to purchase a used Charger R/T, but Bill Mathis got me into a 2013 Charger R/T which to be honest I would rather brand new than used, although I purchased a 2005 Neon in 2007 a R/T, but Bill Mathis got me into a 2013 Charger R/T which to be honest I would rather brand new than used, although I purchased a 2005 Neon in 2007 and absolutely loved the car, had no problems with it at all, now my son is the proud owner of my Neon. I have been going to Hayes in Lawrenceville since 1996 and will never deviate from them, they have impeccable customer service and are very helpful and will do everything possible to get you into a car. Bill Mathis must be a mind reader because he had the perfect Charger R/T delivered from Gainseville to Lawrenceville that was perfect for me, color and all!! Darius Jackson was very helpful with the financing and signing my life away, great sense of humor. Overall, I highly recommend Hayes in Lawrenceville if you appreciate great customer service and product, Hayes is the way to go!!!!!!!!!!!!!!!! More

Cheerfully and enthusiastically made trip to my home to personally collect needed paperwork despite approximately 1 hour round trip and late hour on a saturday night. personally collect needed paperwork despite approximately 1 hour round trip and late hour on a saturday night. More

When I entered the lot I was expecting the run around like many other dealerships. I was ready to pick the car I wanted and go to lunch while JP and the finance manager work on the financing. JP wanted m like many other dealerships. I was ready to pick the car I wanted and go to lunch while JP and the finance manager work on the financing. JP wanted me to stay because this dealership does not keep you here all day waiting. He said they work quick and might need documents for the bank while I was at lunch. I did not believe him and was rude to him. I had to apologize for my rudeness because the total deal only took about an hour. Everyone was friendly and kind to my wife and me. Their friendly service to me was not because of my credit score which let me know they really care about their customers. More

I actually did my request through the website given online and Mark got in contact with me with specifics and pdf'd me a copy of the details of the vehicle I was looking for. This dealership beat CarM online and Mark got in contact with me with specifics and pdf'd me a copy of the details of the vehicle I was looking for. This dealership beat CarMax's price by $500 and also included SiriusXM for 12 months VS CarMax at 3 months. They also installed a tow hitch for me before I picked up my new vehicle the next day. Mark did a great job of explaining all the features in the vehicle and I actually upgraded from the Grand Cherokee Limited to the Overland with the price break they gave me and a better understanding of the vehicle. I bought my last 2 cars from CarMax, but Mark changed my mind by not only beating their price, but being extremely knowledgable of the vehicle I was shopping for, which made my buying decision much more confident. I absolutely love my 2013 Overland Grand Cherokee. Thanks, Jason More

This is the first new car I've ever purchased and JP made it one of the easiest things I've ever done! My experience from start to finish was seamless and I drove off the lot with my brand new car in no made it one of the easiest things I've ever done! My experience from start to finish was seamless and I drove off the lot with my brand new car in no time at all! More

Mr. DION GILBERT by far is the best, and most honest car sales man I have ever mat. He showed a genuine concern towards my husband and I shopping for our new Dodge Charger. He wasn't like your "typically" c sales man I have ever mat. He showed a genuine concern towards my husband and I shopping for our new Dodge Charger. He wasn't like your "typically" car sales man, who calls continuously like a bill collector. Anytime I had a question or simply didn't understand something, he was more than happily to explain it to me. He was also very realistic to real life situation, and didn't belittle or make us feel embarrass about our situations. He is also very understanding, and passionate about his JOB, and not the MONEY. I say this because most car sales only care because they are paid by commission, however with Mr. Dion, he didn't show any desperateness towards selling us a car. He gave us time to think about the situation as a whole, and gave us time to make we were making the best decision. He wanted our car purchase to be one of the best decision we have made, instead being a burden in the future. I give Mr. Dion more than just 5 stars, in my book he get a countless number of stars, and if you are in the market for a vehicle, you would too give him a countless amount of stars as well. Our finance manger Mr. DEREK LANGLEY, was also a big help. He too, answered any questions and or concerns my husband and I may have had. He is very friendly and pleasant to be around. He went over our numbers over and over again until we both completely understood with any attitude or tension because we kept asking question, even if it was the same question or a question he had previously answered. He showed genuine interest towards helping us and getting us the best rate as possible. I really enjoyed our time we spent at Hayes, it was definitely an experience that would get countless stars in my book. Thank you both soooooooooo much, and when we are in the market for our next car, we already know, without a shadow of a doubt, who we are coming too......OUR HOME, and let OUR FAMILY help us!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Mr. J P Kim is the best sales person in the dealers around gwinnett and i say it because for the last 2 months i have been trying to buy a car. i was not trying to get a new car but Mr. Kim did all he around gwinnett and i say it because for the last 2 months i have been trying to buy a car. i was not trying to get a new car but Mr. Kim did all he can he went above and beyond since i got there til i left. i appreciated all the hard work i did and like he said he made me and my family like we knew each other for along time and that was awesome. Thank you once again and if i need and other car this is the place i would go back to see him also i would talk good about this dealership all the time and tell them that if they need a car this is the place to go to. More