Hayes Dodge Chrysler Jeep Ram Lawrenceville

Went to look at a used Dodge Van. I picked the van for my parent`s and told the salesman what my parent would pay. The Hayes Dodge Dealership did not want to negotiate even though my parent`s were payi my parent`s and told the salesman what my parent would pay. The Hayes Dodge Dealership did not want to negotiate even though my parent`s were paying cash. The van was over priced 4,000 above blue book value. We just wanted a lesser price and to be able to negotiate. Negotiation was not even considered. My parent`s had previously bought 3 vans from Hayes. The last van was bought about 11 years ago. The salesman stated that there was no record of my parent`s buying any vans. In other words " being a previous loyal customer does not matter here." Since they would not negotiate, that was the end of the deal for us. The salesman kept calling myself and my mother asking if we would give more money. The salesman was very nice. However, he told my parent`s (who are in their early 70`s) that if they would come and look at the van they would negotiate. When they got there, the used car manager was extremely rude and made it obvious that there would be no negotiation. We do not know his name and that is who really pissed my parent`s off. What they did not know was that my parent`s were considering giving a little more for the van. My father has very bad arthritis and was extremely mad. We will never deal with Hayes again ever, ever, ever. Do not e-mail me. More

Mark was very knowledgeable, professional, and friendly. The buying process was streamlined and stress free and the price was extremely competitive. I appreciated very much the full disclosure of informati The buying process was streamlined and stress free and the price was extremely competitive. I appreciated very much the full disclosure of information both for my trade in and for the vehicle I purchased. More

Chris Ruf helped me purchase my used car. He was very helpful and very nice. He made buying a new car (well a new car for me) very painless. He helped me to pick out the car that suited me best. The w helpful and very nice. He made buying a new car (well a new car for me) very painless. He helped me to pick out the car that suited me best. The whole process was smooth, quick, and enjoyable. I bought the car i traded in from CarMax and there is no comparison I would buy another car from Chris Ruf or from Hayes in Lawrenceville. More

First time I enjoyed my dealership experience. Cedric was courteous, friendly and HONEST. He was informative and extremely thorough with ensuring I knew all of the options in my 2012 Dodge Charger. The was courteous, friendly and HONEST. He was informative and extremely thorough with ensuring I knew all of the options in my 2012 Dodge Charger. The sales process was so smooth that it almost seemed too good to be true. With apprehension, we walked into the Financing office and to our surprise, we were welcomed by the friendliest finance person that we've ever met. Darius Jackson is a treasure. The combination of our salesman Cedrick Starks and the finance manager, Darius Jackson was "Car Purchase Nirvana". I will only recommend Hayes Chrysler and in my recommendation, strongly suggest they see the "Car Purchase Nirvana" guys -- Cedric and Darius! More

I had a great experience. My Sales Consultant Nina Waite, made me feel comfortable, and at ease. She remained in contact with me leading up to the final sales completion. She did a great job overall Waite, made me feel comfortable, and at ease. She remained in contact with me leading up to the final sales completion. She did a great job overall. More

Two weeks ago, I stopped by not planning to buy a car but just looking around for a car for my teenage daughter. Bill Young asked to help and I explained what I was looking for. He had the perfect car. No just looking around for a car for my teenage daughter. Bill Young asked to help and I explained what I was looking for. He had the perfect car. No pressure. I decided to buy that night. It was already late and I had to go home first to get some paperwork and then come back. They waited and finished the transaction. I was so satisfied with all the service that I went back last night and bought another car. I have recommended them to my sister who is looking for a car. They are honest, friendly, knowledgeable and no pressure. As a single woman, that meant a lot to me. More

Best dealership around! No pressure with new vehicle sales. They know the surrounding market and will meet or beat anyone else. Sales and service people are friendly and most importantly, honest. sales. They know the surrounding market and will meet or beat anyone else. Sales and service people are friendly and most importantly, honest. More

This is by far the best dealership that I have worked with. The most friendly sales persons around that actually seem to care about the customer. I have never been to a dealership where they dont try and with. The most friendly sales persons around that actually seem to care about the customer. I have never been to a dealership where they dont try and talk you into something that you dont want, nor need. Hayes actually gave me more then I was looking for...at no extra cost. I would not hesitate in recommending this dealership to everyone I know. More

We had a great experience at Hayes in Lawrenceville. We were in the market for a 2011 Dodge Durango, and Hayes was the first dealership we visited. As soon as we pulled in and got out of our truck, Steve M were in the market for a 2011 Dodge Durango, and Hayes was the first dealership we visited. As soon as we pulled in and got out of our truck, Steve Mathews was there to greet us with a friendly smile. He was very helpful and knowledgeable. We weren't able to close the deal that day, as the price was just a little high for our budget. We decided to look around, and visited several other Dodge dealers, none comparing to the service we received from Steve at Hayes. Although it took a few weeks, Steve kept in touch with us, either by phone or texting. We returned and made our purchase at Hayes. I'm sure the other salespeople have the same values, but I would recommend Steve Matthews. Adon was the person who handled all the closing financial matters, and he was a pleasure as well. My next Doge, Chrysler, Jeep or Ram will be purchased at Hayes... Thanks for all your assistance Steve and Adon! More

My experience in purchasing my new Dodge Duango was made easy with the help of Jeff Walkers. He was more than happy to answer any and all of my questons concerning my new purchase. I have enjoyed my Dodge easy with the help of Jeff Walkers. He was more than happy to answer any and all of my questons concerning my new purchase. I have enjoyed my Dodge Duango very much and highly recommend the Hayes Dealership! More