Hayes Dodge Chrysler Jeep Ram Lawrenceville

I got a great deal from the folks at Hayes and my sales person Jim Cox. I had done a lot of research on the vehicle I was looking for and knew that the price was good. Hayes markets themselves as a famil person Jim Cox. I had done a lot of research on the vehicle I was looking for and knew that the price was good. Hayes markets themselves as a family dealership and it's real. I feel like they treat people better and count on repeat business. I'd also like to point out the great service program they have where you can accumulate points based on the dollars you spend getting work done. Then, every so often you can use your points to pay for service. I'll admit I haven't read much on it yet, but I figured I'd get all my basic service done there and save up the points for the big 50K or 75K services. Either way it's great because by being a part of the program, their pricing is phenomenal. As good if not better than the "quick lube" type places. Especially with a Hemi and it's 7+ quarts of oil. In case you didn't get it, I am very happy that I chose Hayes, although it feels a lot like they chose me. Great Great experience. More

When approaching Frank to sign in and get an oil change, Frank told me he would be with me in a moment. He continued to do something on the computer for the next 3 minutes. As I waited, not one other sales Frank told me he would be with me in a moment. He continued to do something on the computer for the next 3 minutes. As I waited, not one other sales people, who where not busy, since I was the only customer, asked to help me. Another person walked into the dealership and stood behind me. He waited about 20 second while someone helped him immediately. I stood there for another 2 minutes before another sales person decided to help me. All the while Frank never looked up from his computer and continued to do whatever he was doing. Not sure if I didn't get the respect that a customer should receive becuase I was a women. I would hope that is not the case. As a teacher, I do plan on making it my busy to tell my co-works about this incident as I have already done so. Crysler will never get my or my families businness again. More

Best car buying experience of my life!! The employees of Hayes do a fantastic job of making you feel welcome. They give you bottom price at front so it cuts out alot of the haggling that takes place at mos Hayes do a fantastic job of making you feel welcome. They give you bottom price at front so it cuts out alot of the haggling that takes place at most dealerships. I was amazed at how fast the process went. They also were able to provide great financing options. Hats off the Dave, Ted, and Janna at Hayes Chrysler!! More

Hayes Dodge Chrysler Jeep Ram Lawrenceville provided me with professional,efficient, and friendly service from start to finish. This is my second purchase Hayes and once again I walked away totally satisfi with professional,efficient, and friendly service from start to finish. This is my second purchase Hayes and once again I walked away totally satisfied with the transaction. They respected my time and we were able to complete the transaction in just under two hours. I wish all my major purchases could be so easily completed. As long as Hayes is in business, I will continue to purchase from them Thank you, Melanie S. Freeman Very Happy Customer More

Wonderful experience!! We would recommend Bob Hughes and Dusty Hays to anyone looking for a great experience buying a vehicle. Bob and Dusty were a pleasure to work with. We could have gone anywhere but cho Dusty Hays to anyone looking for a great experience buying a vehicle. Bob and Dusty were a pleasure to work with. We could have gone anywhere but chose Hays Dodge Chrysler Jeep. Thank you Bob! and Thank you Dusty! Gary and Gale Long More

Mr. Wong was very nice, and made our first experience a good one. Did not like the experience we had waiting(although it was worth it),This dealership is family own and they all were professional and frien good one. Did not like the experience we had waiting(although it was worth it),This dealership is family own and they all were professional and friendly. The woman in financing made us feel comfortable too. More

They always take care of my problems. Not only the problems, but routine service. They know what needs done each time. I cannot keep up with it. The Dodge Sprinter (Mercedes) is a very complicated problems, but routine service. They know what needs done each time. I cannot keep up with it. The Dodge Sprinter (Mercedes) is a very complicated machine and needs precise maintenance. They do it well. Their technicians are the top in the industry on this vehicle. I won't go anywhere else. More

Our newly purchased dodge had a leaky valve in the tire which caused the car's alert light to come on approximately every two weeks. Upon our return from a trip, Dusty was prompt about not only scheduling which caused the car's alert light to come on approximately every two weeks. Upon our return from a trip, Dusty was prompt about not only scheduling the service, but also ensuring that it got taken care of in a timely manner. The technicians took care of the problem and we were on our way in under 40 minutes. More

My young adult daughter is the owner of a 2002 PT Cruiser, and I bring her car in for all repairs including oil changes. My service advisor is the best (Adrian White). Whenever, I have a question, Cruiser, and I bring her car in for all repairs including oil changes. My service advisor is the best (Adrian White). Whenever, I have a question, concern, or problem with my daughter's vehicle, immediately, I would call Hayes Chrysler and asked to speak with Adrian. In most cases, I would begin (after being transferred),"Adrian, this is Mrs. Spencer calling to say I heard this strange sound or my daughter's car is driving rough, what do you think is going on with her car?" Of course, he would asked me a few cars to get a better idea of what's possibly wrong with the car, then he would tell me what made be going and if it's where I need to bring the vehicle in ASAP, he would advise me to do just that. If he is unavailable and assisting another customer, I would leave him a message and he would return my call soon. Throughout my time, I have owned and driven several cars, by different makers, but I must say, the customer service support at Hayes Chrysler, no one could ask for anything better. Not only is my service advisor great, the other fellows in the service department are kind and polite to me as well. Keep up the great work! More