Headquarter Mazda

It's unfathomable to think people in this business are not warm to potential customers. I went to purchase vehicle there after doing my research on the internet when I arrived and entered the lobby no one not warm to potential customers. I went to purchase vehicle there after doing my research on the internet when I arrived and entered the lobby no one even acknowledged me; it felt like I was a beggar and I was only there for loose change. And one of them that came up to at the front desk didn't ask the purpose of my visit. After only exchanging a few words, explaining to him I was there to purchase that I took notice on the dealership website. He just walked away and went to fetch a black gentleman. I guess since I am black he wanted to pair me with another black person. It all seemed so backwards in this day and age. One positive feedback that I have is that the salesman was a very professional, well mannered individual, and came to find out he was a military veteran. Mr. Keith Brown was the only adult in the room that day and saving grace. Because I was close to leaving that day. The first impression indicated that I got felt like I wasn't appreciated and they didn't necessarily need my business. At least, they have one or two professionals there. A massive thank you to Mr. Brown for cooling things down. More

Had an amazing experience with Headquarter Mazda. They were very fair on my trade-in and were not pushy or intimidating. Worked with us to get the best deal that fit our needs and budget. Very glad t They were very fair on my trade-in and were not pushy or intimidating. Worked with us to get the best deal that fit our needs and budget. Very glad that they will be servicing the vehicle as well. Asael was so fantastic to work with. Very knowledgable and amenable. 10/10 More

Very courteous and professional and knowledgeable employers, great communication during the service process and great follow up after to ensure satisfaction employers, great communication during the service process and great follow up after to ensure satisfaction More

Ramses was very knowledgeable and gave good customer service. I would recommend this dealership because of this service. service. I would recommend this dealership because of this service. More

Everyone was very professional & we didn’t feel pressured! Salesman Asael Arruda was terrific!! So far we’re very pleased with your dealership!! pressured! Salesman Asael Arruda was terrific!! So far we’re very pleased with your dealership!! More

I always have a great experience at Mazda. . Great customer service every single time. Thanks Mazda Clermont! . Great customer service every single time. Thanks Mazda Clermont! More

Great job. Service was great the video was great customer service was awesome waiting time was amazing Service was great the video was great customer service was awesome waiting time was amazing More

Headquarter Mazda Service is reliable and honest. when you make an appointment Service Dept takes you on time and if you arrive early they take you then. I’ve dealt with many dealership service depts when you make an appointment Service Dept takes you on time and if you arrive early they take you then. I’ve dealt with many dealership service depts and none have even been close to the great service as Headquarter Mazda. More

Ramses is a great service advisor who kept me fully informed throughout the process . I was also able to meet the service manager during my appointment . Steven offers exceptional customer service informed throughout the process . I was also able to meet the service manager during my appointment . Steven offers exceptional customer service More

For the first time in my life at 61 years old I have had an incredibly wonderful car buying experience. You simply can't get a better experience. I highly recommend Headquarter Mazda and Keith Brown. With K an incredibly wonderful car buying experience. You simply can't get a better experience. I highly recommend Headquarter Mazda and Keith Brown. With Keith I picked the Car, got the price I wanted, test drove it, did the paper work, finance and insurance (in record time) and drove home with it. Simple and painless. Keith Brown was simply amazing and knowledgeable. Well worth the drive from Deltona, Fl. :-) More