Hebert Jeep Chrysler Dodge Ram - Service Center

bought my Grand Cherokee from Legacy and the salesman and others were very informative, helpful and polite. When it was time for routine maintence they were right there to help and was quick and on the spot others were very informative, helpful and polite. When it was time for routine maintence they were right there to help and was quick and on the spot for any questions. I would recommend their service to anyone looking for a vehicle because of their prompt attention in getting service done on my SUV. I thank the dealership and all their service personnel for their time. More

Service Department was great. Was having problems with my Grand Cherokee. Brought it a different dealership originally to be looked at. When I got it back “fixed” the problem was Was having problems with my Grand Cherokee. Brought it a different dealership originally to be looked at. When I got it back “fixed” the problem was worse than originally. So I brought it to Legacy. Within 30 mins they came out and told me it was my transmission and needed to replaced. Not only did they give me another vehicle to use while mine was being fixed, it was a super nice loaner. In 2 weeks I got my Grand Cherokee back, and it’s driving great. I highly recommend this service department. The service manager was great and respectful. Can’t say enough good things about my experience! More

I love my Jeep, but they want fix my problem. It's been in the shop to many times. I go back next week to try again. in the shop to many times. I go back next week to try again. More

Great service department, always friendly courteous and attentive to customer needs Bridget is amazing always. attentive to customer needs Bridget is amazing always. More

The service is outstanding at Legacy. They do there very best to get you in and out of the Department while maintaining an professional and loyal to its service. best to get you in and out of the Department while maintaining an professional and loyal to its service. More

Tow service was a little slow but car was fixed in one day. Thank you day. Thank you More

Arrived due to an unexpected issue while heading back to Missouri. Legacy helped me get back on the road the same day! Everyone was nice and went above and beyond to get me rolling when it should've been Missouri. Legacy helped me get back on the road the same day! Everyone was nice and went above and beyond to get me rolling when it should've been a full day delay. More

Friendly and down to earth service team. I’ve had all my service work done here and never any problems. Unlike other places in Natchitoches! service work done here and never any problems. Unlike other places in Natchitoches! More

Great place to get car from If you need a car asasp Jordan is the man to see he is a very cool guy with a great attitude and keeps his word If you need a car asasp Jordan is the man to see he is a very cool guy with a great attitude and keeps his word More

Bad Service Department If I could give it less I WOULD. I have a 2003 Dodge ram 1500 the AC needed work, engine light was on because of exhaust problems and the truck was If I could give it less I WOULD. I have a 2003 Dodge ram 1500 the AC needed work, engine light was on because of exhaust problems and the truck was dieing on me going down the road. The service advisor told me what the mechanic found and she also said the mechanic heard the timing chain knocking. I told her have him fix it all. I didn't want to be driving down the road and the engine blow up on me. Well 2 weeks later she tells me it's rdy .then come to find out they never touched the timing chain!!!! I told her (the service advisor) I need the timing chain fixed too. Plus the exhaust, which they couldn't find a part, then they did. So now A MONTH LATER it's FINALLY RDY!! New blower motor, resister, timing chain assembly, exhaust stuff and $3800!! Just to add to this, she would never return a phone call. I would call several times back to back because I would get hung up on orsent to voice mail. The ONLY decent person I talked to there was Brandon. On the way home, the AC wasn't cold. I checked the freon, AND ITS EMPTY. I was nvr told anything about the freon. So I assumed they forgot to put any back n it. I go up there and now I'm told I HAD NO FREON when I brought it up there. WOULDA BEEN NICE TO KNOW THAT!!! on the way to work, that same day, THE CHECK ENGINE LIGHT COMES BACK ON!!!! xxx!! What the xxxx did I pay $3800 for??!! I did the ignition test and it's an exhaust code and a code about the oil. So I checked the oil level....ITS A QUART TO HALF A QUART LOW!!!! OH, they changed the oil too and didn't even out it to the full mark!! I haven't called them today. I'm trying to calm down some before I call up there. I'm worried that they didn't even do any work they said!!! A portion refund might be necessary!! This is CRAZY STUPID!! More