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Heiser Chevrolet Cadillac - Service Center

West Bend, WI

4.4
748 Reviews

748 Reviews of Heiser Chevrolet Cadillac - Service Center

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May 23, 2019

Fixed my car After buying my car about 6 months later I was having problems after talking to a couple of people at the dealership they got it in and fixed it. They More

by hayzer69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Nelson, Mathias "Taz" Derksen
May 23, 2019

Broke my miror I came in for a oil change,and they took it out for a trany check.After the oil change they took it for a car wash.The machine hit my mirror.The rep s More

by NEHRBIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Advisor 6325 Nathan Heimerl
Jun 13, 2019 -

Heiser Chevrolet Cadillac responded

We sincerely apologize that you did not receive prompt communication as you deserved and hope that your issue has since been resolved to your satisfaction. Our service manager Lana Finch would appreciate it if you would contact her at 262-334-3858 to further discuss your concerns. Thank you for your feedback.

May 23, 2019

Quick Can easily accomplish an oil change and tire rotation on my lunch hour. It's quick, efficient and quality work. I will always bring my truck in for se More

by RANDY.HOLTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Gierach
May 23, 2019

Awesome job! The service dept. crew (Chad) did an awesome job on replacing all four tires, OC job and wiper replacement. They also did a fantastic job of washing a More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
May 23, 2019

generally fair on service for a dealership I have a Toyota truck and they have been pretty good about servicing it. Last visit involved a mistake that they were willing to correct at a steep d More

by TOBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haley and Lana Finch
May 23, 2019

The service was great. The oil changes and tire rotation were serviced on time with minimum waiting in the customer lounge area.. The service department is always polite an More

by TOMGAUS58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019

Chad Breiger the best sales person you have met. he Will to anything in his power to get you a good and faur sale price. The service department is providing great service and helpful tips as well. C More

by Isaac G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Braeger, Jaime Flynn
February 22, 2019

New car Dropped my 08 Cadillac off for service & came home with a beautiful 2016 SRX. My husband & I worked with Glen & he was fantastic! He was very helpful More

by Caddygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Gierach
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