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Heiser Chevrolet

West Allis, WI

4.1
2,175 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,175 reviews

August 22, 2025

Very professional, quick and no issues. They are upfront with me every time. I will keep going back. More

by BLUSHIP27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 11, 2025

They do what they promise and offer advice but not pushy. Appointments are on time as scheduled.No dear in the headlights when I show up. More

by spedBo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 11, 2025

Very pleasant and attentive to my concerns not like my dealings with Holz Chevy if I buy Chevy again it will be Heiser More

by johnbrzycki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 09, 2025

It took 3 separate visits to the dealership to correct the problem with my vehicle. Poor communication from the dealership and a lack of attention to detail. More

by gspyllom
Recommend Dealer
No
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chauncey Lovett
Aug 22, 2025 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Brian Crandall by email at bcrandall@heiser.com so we can better understand what happened during your experience.

August 06, 2025

Very helpful, very friendly, willing to listen and work with you, not pushed into anything, More

by kstubbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We sincerely value your business and hope to see you again!

August 05, 2025

Steve was very knowledgeable and gave the best customer service EVER! There was a mechanical issue with the vehicle that we discovered after getting home and Steve took care of it immediately! Thank you St More

by MTKARBASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephan Carlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for sharing your positive experience with Steve! We greatly appreciate your business and hope to see you again in the future. Have a fantastic day!

August 01, 2025

They were wiling to give us the car we wanted and took into consideration our dealership loyalty and available cash. More

by WISKYONE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauncey Lovett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We are so glad you had a positive experience with the Heiser team. Thank you for your loyalty and business. We hope to see you again in the future for any vehicle or service needs!

Aug 04, 2025 -

WISKYONE responded

If Lucas is our service advisor it will be done right.

July 28, 2025

Everyone we worked with was very helpful and answered our questions with no problem. I liked working with the people at Heiset! More

by SAILON23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We are so glad you found our staff to be knowledgeable and helpful. We greatly appreciate your business and hope to see you again in the future!

July 28, 2025

Pleasant and respectful, he took care of the work in due time and was very patient More

by Jaggorsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the feedback. We're glad to hear you had a positive experience with us. Thank you for choosing Heiser and we hope to see you again soon!

July 24, 2025

David was very nice and understanding. He was informative as well in regards to the electronics in the car. More

by tammijoeshow
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kreyshia White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rashard Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Heiser Chevrolet responded

Dear Tammi, We are so glad to hear you had a positive experience with us. Thank you for your business and congratulations on your new vehicle!

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